Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Mukeshkumar Patel

Methuen,MA

Summary

Dynamic Liquor Store Manager at Kham Dave Corporation with proven expertise in loss prevention and cash management. Successfully reduced inventory shrinkage and enhanced customer loyalty through exceptional service. Skilled in employee training and merchandising strategies, fostering a productive team environment while adapting to market trends for sustained growth.

Retail professional with extensive experience in managing and optimizing store operations. Known for effective inventory control and enhancing customer experiences. Reliable team player who adapts to changing business needs while maintaining high standards and achieving results. Skilled in leadership, conflict resolution, and sales strategy.

Professional with deep understanding of cafe operations and management. Proven track record of driving business growth through customer satisfaction, quality service, and efficient processes. Strong focus on team collaboration, fostering positive work environment, and adapting to changing needs. Skilled in inventory management, staff training, and maintaining high standards in food and beverage preparation.

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Tropical Smoothie Franchisee (Sole Owner)

Kaival Nemi Corporation
11.2024 - Current
  • Monitored industry trends to identify potential opportunities for growth or improvement within the franchise operation.
  • Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
  • Implemented customer feedback surveys to gather valuable insights into areas of improvement, using the information gathered to make data-driven decisions that enhanced the franchise''s offerings and services.
  • Expanded market reach through strategic partnerships with local businesses, resulting in mutually beneficial collaborations that drove increased sales volume for both parties involved.
  • Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business.
  • Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
  • Developed and executed local advertising campaigns to attract new customers and increase brand visibility within the community.
  • Conducted regular reviews of competitors'' offerings to stay current on industry trends and maintain a competitive edge in the market.
  • Increased customer satisfaction by implementing high-quality food and beverage offerings.
  • Facilitated open communication among team members, promoting a positive work culture that encouraged collaboration and innovation.
  • Implemented inventory management systems to minimize waste and optimize stock levels.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Liquor Store Manager

Kham Dave Corporation
09.2020 - Current
  • Implemented an effective loss prevention program by addressing both internal and external theft concerns, resulting in a significant decrease in inventory shrinkage.
  • Oversaw cash handling procedures for accuracy, reducing discrepancies in daily reconciliations substantially over time.
  • Managed inventory levels to ensure optimal product availability while minimizing loss due to spoilage or theft.
  • Monitored sales trends to effectively adjust merchandise orders as needed based on seasonal fluctuations or market changes.
  • Ensured compliance with local and state liquor regulations, resulting in a strong track record of passing inspections with no violations.
  • Implemented efficient scheduling practices to maintain adequate staffing levels while controlling labor costs.
  • Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
  • Conducted thorough candidate interviews and selected highly skilled team members who positively contributed to the store''s success.
  • Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.
  • Streamlined store operations by evaluating existing processes and identifying areas for improvement in order to maximize efficiency without sacrificing quality or service standards.
  • Collaborated with other store managers within the company to share best practices, problem-solving strategies, and innovative ideas for improving overall performance.

Tropical Smoothie Franchisee

Nav Cafe Corporation, Ruush Cafe Corporation, Vaan Cafe Corporation
03.2019 - Current
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Prepared and presented reports on status of projects and initiatives.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Collaborated with fellow franchisees on best practices sharing to optimize operations across multiple locations within the network.
  • Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.

Liquor Store Owner

Jay Dave Corporation
04.2013 - Current
  • Trained and motivated employees to perform daily business functions.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
  • Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
  • Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
  • Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
  • Increased sales by [Number]% with special displays and promotions.
  • Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.
  • Managed day-to-day business operations.
  • Generated revenues yearly and effectively capitalized on industry growth.

Education

High School Diploma -

Bharat Highschool
Kolol, Gujarat, India

Skills

  • Employee training
  • Merchandising strategies
  • Store maintenance
  • Promotional planning
  • Customer assistance
  • Customer service
  • Multitasking
  • Cash management
  • Stocking and replenishing
  • Payment processing
  • ID verification
  • Identification checks
  • POS system operation
  • Liquor law compliance
  • Liquor regulations and compliance
  • Spirit, wine, and beer expertise
  • Credit and cash transactions
  • Problem-solving
  • Problem-solving abilities
  • Time management
  • Multitasking Abilities
  • Customer service management
  • Organizational skills
  • Team leadership
  • Attention to detail
  • Adaptability and flexibility
  • Self motivation
  • Time management abilities
  • Customer relations
  • Problem-solving aptitude
  • Reliability

Accomplishments

Successfully opened up 3 Tropical Smoothie cafes with partners.



Currently opening up a Tropical smoothie Cafe with me being the sole owner and operator.



Managing a liquor store as well as owning another one both which are in Haverhill, MA.

Certification

Liquor License.

Food manager Certifications.

SafeServ Certified.

Languages

English
Professional Working
Gujarati
Native or Bilingual
Hindi
Full Professional

Timeline

Tropical Smoothie Franchisee (Sole Owner)

Kaival Nemi Corporation
11.2024 - Current

Liquor Store Manager

Kham Dave Corporation
09.2020 - Current

Tropical Smoothie Franchisee

Nav Cafe Corporation, Ruush Cafe Corporation, Vaan Cafe Corporation
03.2019 - Current

Liquor Store Owner

Jay Dave Corporation
04.2013 - Current

High School Diploma -

Bharat Highschool

Similar Profiles

CREATE PROFILE
Mukeshkumar Patel