Professional restaurant supervisor seeking to utilize diplomatic skills to help establish and implement company initiatives at 5-star rated, fine-dining restaurants. Approaches work with an unparalleled dedication to delivering exceptional customer experiences that lead to increased revenue and customer loyalty.
Overview
6
6
years of professional experience
Work History
Management Trainee Intern
Milwaukee Marriott Downtown
Milwaukee, WI
04.2023 - Current
Assist in operational and supervisory responsibilities of the Hotel Restaurant's Front and Back of House operations.
Supervise team members while implementing and maintaining the property's service and management philosophy.
Assisting in creating budgets, contacting and ordering from vendors,comparative pricing, quality control, and product rotation.
Making acquisition of the products, equipment, and supplies needed in the department.
Captain
QORA
Pune, Maharashtra
01.2022 - 02.2023
Developed and implemented procedures for efficient restaurant operations and customer service.
Supervised staff and monitored performance to ensure quality of service was maintained.
Ensured all records were accurately maintained and that staff met all health and safety regulations.
Developed and implemented training programs for new and existing staff.
Resolved customer service issues in a timely and efficient manner.
Guest Service Associate
MURPHIES
Pune, MAHARASHTRA
05.2021 - 12.2021
Recorded food and drink orders and served customer requests to the highest standards.
Maintained full product knowledge of menu and specials.
Made suggestions to customers based on preferences.
Committed member with other restaurant professionals to ensure customer satisfaction.
Always mindful of sanitation and safety considerations when handling food.
Industrial Trainee
NOVOTEL
Pune , MAHARASHTRA
05.2018 - 10.2018
Worked in the all core department of five star hotel to understand hygiene standards, safety policies.
improved communication skills.
improved knowledge about various brands of equipments.
Education
Bachelor in Hospitality Management - Hospitality Management
MSIHMCT
India
04-2020
Skills
Computer skills- Micros,Microsoft Word, Excel, Power Point ,
Verbal and interpersonal communication skills
Customer service
Team-oriented
Organized
Multi tasking
Problem-solving
Creativity
Recordkeeping
Profitable thinking
Commercial awareness
Languages
English
Professional
Hindi
Full Professional
Marathi
Full Professional
Timeline
Management Trainee Intern
Milwaukee Marriott Downtown
04.2023 - Current
Captain
QORA
01.2022 - 02.2023
Guest Service Associate
MURPHIES
05.2021 - 12.2021
Industrial Trainee
NOVOTEL
05.2018 - 10.2018
Bachelor in Hospitality Management - Hospitality Management
Guest Experience Expert at Marriott Hotel Downtown and Marriott Executive ApartmentsGuest Experience Expert at Marriott Hotel Downtown and Marriott Executive Apartments