Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruslana Kliuka

Elmwood Park,IL

Summary

Dynamic and organized Real Estate Assistant with experience in administrative and clerical support. Skilled in Microsoft Office Suite and real estate software. Agile with strong attention to detail and excellent customer service skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience

Work History

Food Service Manager

Wiklanski's Bakery
03.2022 - Current
  • Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Continually sought opportunities for professional development, participating in industry conferences and workshops to stay current with best practices in food service management.
  • Purchased food and cultivated strong vendor relationships.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.
  • Collaborated with other departments to coordinate events and promotions.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.

Real Estate Assistant

Real Estate Agency "Agent" In Truskavets
03.2020 - 12.2021
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Optimized client interactions with thorough research on prospective properties, market trends, and neighborhood demographics.
  • Facilitated transfer of property ownership from seller to buyer for accurate recordkeeping and compliance.
  • Increased client base by actively participating in networking events and generating leads through social media platforms.
  • Demonstrated strong attention to detail when proofreading contracts, ensuring accuracy and completeness before submission.
  • Processed applications and paperwork in accordance with state and federal laws.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Negotiated offers between buyers and sellers to support mutually-beneficial contracts.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Coordinated appointments to show marketed properties.

Education

Master of Arts - Music Pedagogy

Drohobych State Pedagogical University
Drohobych, Lviv Oblast, Ukraine
12.2022

Skills

  • Problem-Solving
  • Anticipating Problems
  • Banquet operations
  • Contract Negotiation
  • Promotions planning
  • Performance Evaluations
  • Collaboration and Teamwork
  • Price Negotiation
  • Money Handling
  • Scheduling
  • Kitchen staff coordination
  • Cross-Training Staff
  • Nutrition knowledge
  • Accounting skills
  • Business Writing
  • Schedule Maintenance
  • Administrative Support
  • Report Analysis
  • Meeting Arrangements
  • Fast Learner

Languages

Ukrainian
Native or Bilingual
Polish
Professional Working
English
Professional Working

Timeline

Food Service Manager

Wiklanski's Bakery
03.2022 - Current

Real Estate Assistant

Real Estate Agency "Agent" In Truskavets
03.2020 - 12.2021

Master of Arts - Music Pedagogy

Drohobych State Pedagogical University
Ruslana Kliuka