Ruslana Menasce, LMHC
Odessa,FL
Summary
Results-oriented leader with over 20 years of clinical experience bringing expertise in team training and management, policy development and problem-solving skills. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and financial performance. Organized and systematic with natural relationship-building and leadership talents.
Overview
21
21
years of professional experience
Work History
Residential Program Manager
BayCare
07.2025 - Current
- Developed and implemented individualized care plans for youth to enhance quality of care.
- Facilitated training sessions for staff on best practices in resident support and program delivery.
- Collaborated with multidisciplinary teams to ensure compliance with regulatory standards and improve service delivery.
- Monitored program outcomes to identify areas for improvement and implement corrective actions as needed.
- Analyzed resident feedback to refine programs, ensuring alignment with individual needs and preferences.
- Streamlined operational processes, optimizing resource allocation while maintaining high standards of care quality.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
Director of Counseling
Westside Children's Therapy
08.2021 - 07.2025
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Direct the counseling team's daily operations to ensure compliance with applicable laws and regulations.
- Conduct quarterly and annual performance appraisals to monitor performance and identify opportunities for improvement in key performance metrics.
- Collaborate with senior leadership to align organizational long-term objectives with counseling team goals.
- Authored the procedural manual for the mental health discipline.
- Designed and completed the counseling hub, mindfulness center.
- Established and authored discipline expectations in the domains of performance, values, clinical skill development, and client satisfaction.
- Developed and implemented necessary guidelines, e.g.,. Non-engagement in Custody Proceedings, Psychotherapy Privacy Notice, Clinical Supervision Guide, Counselor Licensure Guide, Counseling Attendance Policy.
- Created a productivity improvement plan to monitor and improve financial performance.
- Conduct regular meetings with the counseling team, HR, and the executive team to review progress on strategic initiatives.
- Assess financial performance against established benchmarks or targets.
- Facilitated collaboration between teams by encouraging open communication channels.
- Support the Talent Acquisition team by conducting interviews and collaborating on hiring decisions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Licensed Clinical Professional Counselor
Westside Children's Therapy
01.2019 - 08.2021
- Piloted the counseling program by developing the assessment, and diagnostic processes
- Supported the billing team's practices, marketing and hiring needs of the organization.
- Established and conducted intake interviews and assessments as well as clinical evaluations.
- Provided psychotherapy services to children, adolescents, and caregivers and families with a variety of mental health issues.
- Collaborated with multidisciplinary teams to ensure comprehensive care and optimize treatment planning for families and clients
- Engaged in ongoing assessment of clients' needs to determine appropriateness of treatment plans.
- Provided crisis intervention services when needed.
- Maintained detailed records of client progress through regular documentation in the Electronic Health Record.
- Implemented evidence-based therapeutic interventions such as cognitive behavioral therapy, dialectical behavior therapy, solution-focused brief therapy to promote positive behavior changes.
- Diagnosed mental health, emotional and substance abuse disorders.
- Established clinical treatment plan expectations by creating comprehensive goal standards of client treatment plans
- Collaborated with clinical team to streamline psychotherapy note documentation for the counseling team
Early Intervention Specialist
Lynne Brouwer Associates
01.2013 - 12.2018
- Provided home-based, behavior analytic, counseling and other support services to low-income families of children with developmental disabilities
- Assessed the development of infants and toddlers by administering standardized developmental assessments, scoring and compiling reports.
- Developed individualized family service plans based on assessment results and family priorities.
- Managed a diverse caseload within the parameters of agency policies and practices
- Allocated resources to include job placement, housing assistance, developmental and nutritional activities within the community to promote optimal family and child development
Speech-Language Pathologist Paraprofessional
Community Consolidated School District 21
08.2004 - 05.2009
- Facilitated individual and group therapy sessions addressing social pragmatic skills or other areas of need with multiple students at once.
- Monitored progress of students through data collection procedures on standardized assessments and informal measures.
- Developed individualized plans for students to address impairments in communication, swallowing, and cognitive-communication skills.
- Collaborated with interdisciplinary team members to develop treatment strategies and goals for students.
Education
Master of Arts - Marriage And Family Therapy
Governors State University
Park Forest, IL12-2013
Bachelor of Science - Communication Disorders
Illinois State University
Normal, IL06-2004
Skills
- Staff Development and Management
- Company Guidelines and Program Management
- Cross-Functional Team Leadership
- Hiring and Retention
- Creativity and Innovation
- Operations Management
- Crisis Management
- Legal and Regulatory Compliance
Timeline
Residential Program Manager
BayCare
07.2025 - Current
Director of Counseling
Westside Children's Therapy
08.2021 - 07.2025
Licensed Clinical Professional Counselor
Westside Children's Therapy
01.2019 - 08.2021
Early Intervention Specialist
Lynne Brouwer Associates
01.2013 - 12.2018
Speech-Language Pathologist Paraprofessional
Community Consolidated School District 21
08.2004 - 05.2009
Bachelor of Science - Communication Disorders
Illinois State University
Master of Arts - Marriage And Family Therapy
Governors State University