Highly motivated, versatile and dedicated Engineering Services Manager of 15 years, 1 year as Team Lead and Area Manager over the last 2 years. Very Action-oriented with strong ability to communicate effectively with positive results. I feel I'm a natural leader with a strong emotional intelligence to foster a collaborative mindset driven to motivate Leaders and Hourly cast to meet or exceed business goals and targets while partnering with neighboring lines of business's. I have a vast understanding and knowledge of attractions and how they operate and the mindset to create and maintain sustainability. I love and take pride of what I do and this next step will cap off my journey working for Disney.
Team Lead of 3rd shift
Responsible for leading 3rd shift management and assisting with any needs with park opening while keeping Sr Manager apprised of any concerns while turning over to 1st shift.
Manage and track performance to organizational targets and goals to include Cast Member (CM) safety targets, personnel/staffing targets, preventative maintenance strategy/completion, and reactive repair work to support operational needs.
Attraction Hypercare
My role in Hypercare was focused mainly on Mermaid, Zephyr, Toy Story, Grizzly and Incredicoaster. Hypercare objective was "Attraction Availability Strategy".
Mission was to solve root cause of most impactful attraction issues (MRI vs ORI vs Ride Capacity)
My role also consisted of supporting 3rd shift into 1st shift with park opening needs for example downtimes and Incredicoaster ATP Trains.
Other Resposiblitities:
Provide expertise to manage the demands of opening a theme park while teaching Disney Traditions, Heritage and Storytelling.
Main Responsibilities:Personally responsible for 20-25 cast members and managed at times 75 cast members on a nighly basis.
Other Notes and Achievements: