Russell Knaus
Garden City,KS
Summary
I have extensive experience as a store Manager.
I believe in being punctual and treating people with respect.
I have positive attitude and believe in great customer service.
I am looking for something that i can do to make a difference and help people.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
22
22
years of professional experience
Work History
Store Manager
AutoZone
04.2020 - 01.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
IBT Inc.
04.2001 - 09.2012
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Developed and implemented successful staff incentive programs to motivate employees.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
GED -
Garden City High School
Garden City, KS05.1981
Skills
- SAS
- Product and Service Sales
- Google Analytics
- Employment Law
- Order Supplies
- Bank and Safe Deposits
- Sales Activities
- Team Leadership
Timeline
Store Manager
AutoZone
04.2020 - 01.2023
Store Manager
IBT Inc.
04.2001 - 09.2012
GED -
Garden City High School