Russ Beasley
Charlotte,NC
Summary
Proactive, customer-minded professional with extensive experience interfacing with customers, retail and office environments. Able to anticipate needs of the customer and aligning appropriate action to achieve established goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
LOAN PROCESSING ASSISTANT/LOAN OFFICER ASSISTANT
LOANDEPOT.COM
10.2020 - 02.2022
- Gathering information for the loan application
- Evaluating credit histories for applications
- Collecting data from clients such as their assets, salaries, debts and employment status to fill in information for the loan application
- Researching and correcting mistakes in applications for clients
- Reviewing file documentation for missing or incorrect information
- Helping processors meet loan application deadlines
- Assisting Loan Officer with requests and tasks needed to complete and process applications
TEXT ASSEMBLY MACHINE LEAD
SHUTTERFLY
FORT MILL, SC
08.2019 - 10.2020
- Follows and enforces all department safety rules
- Conducts safety walk through within the department and facility
- Conducts training meetings with associates
- Shares any and all quality issues with management, technical staff, and other shifts
- Understands and communicates all production metrics within the department
- Works with forecast planning and sets goals for the departments
- Understands and executes whatever it takes for on-time fulfillment of all products
- Gets directives and predetermined work assignments from Shift Manager
- Keeps the Shift Manager informed as to actual versus goal throughout the shift
- Promptly report errors and road blocks to the Shift Manger and / or Technical staff
- Maintain a good professional relationship with all associates, Shift Managers, Technicians
- Assist operators by answering questions and demonstrating operations
- Make recommendations for new procedures
- Review with Shift Manager any personnel needs/issues daily.
CHIEF OPERATIONS OFFICER
INTELLIGYS LLC
CHARLOTTE, NC
12.2018 - 08.2019
- Responsibilities include: key part of a management team and oversees high-level HR duties, such as attracting talent and setting training standards and hiring procedures
- Also responsible for analyzing and improving organizational processes, and work to improve quality, productivity and efficiency.
Store Manager
Rite Aid/Walgreens
Charlotte, NC
01.2016 - 02.2019
- Responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store
- Typical responsibilities of the job include: recruiting, training, supervising and appraising staff
- Managing budgets
- Maintaining statistical and financial records.
Shift Manager
CVS Pharmacy
Charlotte, NC
05.2008 - 12.2015
- Supports the Store Manager in the day to day operations of the store while actively supervising up to 14 employees during a single shift
- Efficiently and effectively assisting customers to ensure their needs are met and are satisfied
- Maintaining store inventory while ensuring store conditions and presentation adhere to merchandising standards established at the corporate level
- Responsible for staffing levels at store level to include the hiring and terminating of employees
- Key Achievements
- Improved overall store morale, resulting in a rolling 6 month excellent customer service score.
Education
Bachelors Degree - Liberal Arts And General Studies
University of North Carolina At Charlotte
Charlotte, NC05.2016
Associate of Arts - Liberal Arts And General Studies
Central Piedmont Community College
Charlotte, NC05.2009
Skills
- Terms Definition
- Customer Relations
- Product Education
- Complaint Handling
- Loan File Review
- Credit File Updating
- Attention to Detail
- Problem Solving
- Loan File Maintenance
- Verbal and Written Communication
- Process Improvement
- Analytical and Critical Thinking
Certification
Team Leadership Relationship Building Sales & Business Analysis Time Management Process Improvements Issue Resolution Logistics Cross-Team Collaboration Communications Inventory Management Acquiring New Talent
Timeline
LOAN PROCESSING ASSISTANT/LOAN OFFICER ASSISTANT
LOANDEPOT.COM
10.2020 - 02.2022
TEXT ASSEMBLY MACHINE LEAD
SHUTTERFLY
08.2019 - 10.2020
CHIEF OPERATIONS OFFICER
INTELLIGYS LLC
12.2018 - 08.2019
Store Manager
Rite Aid/Walgreens
01.2016 - 02.2019
Shift Manager
CVS Pharmacy
05.2008 - 12.2015
Bachelors Degree - Liberal Arts And General Studies
University of North Carolina At Charlotte
Associate of Arts - Liberal Arts And General Studies
Central Piedmont Community College
Team Leadership Relationship Building Sales & Business Analysis Time Management Process Improvements Issue Resolution Logistics Cross-Team Collaboration Communications Inventory Management Acquiring New Talent
Similar Profiles
Brandon KeyBrandon Key
Mortgage Loan Officer (MLO) at LoanDepot.com LLCMortgage Loan Officer (MLO) at LoanDepot.com LLC
Willie GuerreroWillie Guerrero
Loan Processor Manager at LOANDEPOT.COM, LLCLoan Processor Manager at LOANDEPOT.COM, LLC
Jane DitonaJane Ditona
Senior Account Manager III at LoanDepot.com, LLCSenior Account Manager III at LoanDepot.com, LLC