Summary
Work History
Education
Skills
Languages
References
Work Availability
Timeline
Generic
Russel Lutombo

Russel Lutombo

Dallas,TX

Summary

EMR Consultant, with experience in various aspects of the Epic project life cycle, able to provide hands-on implementation, detail-oriented and disciplined professional with the ability to work in a fast-paced environment and learn new systems. Cerner Implementation Consultant in Power Chart Ambulatory, Surgi Net and Rad net Epic Consultant, with experience in various aspects of the Epic project life cycle, able to provide hands-on implementation support in Epic Inpatient, Epic Care Ambulatory, Cadence, Epic ASAP, Willow, Team player, with excellent communication skills, that can interface well with all levels of an organization.

Work History

CLINDOC/ORDERS

EMORY EPIC GO
10.2022
  • Participated and professionally assisted and supported providers to ensure Successful Go-Live
  • Provided ATE support to Physicians, Nurses, Techs, and back-end staff
  • Assisted end users to better understand operational needs, validates workflows, participated in builds/configuration based on foundation of epic system
  • Assisted Physicians and Nurses in documenting hyperspace encounters and setting up end-user In Basket pools and Smart text
  • Customization of templates, Customization of reports, Preference list and Orders, as well as assisted Physicians in setting up “my patient list.”
  • Provided Support to Physicians to document in notes and building smart phrases
  • Engaged End Users with the use of documenting their vitals problem list, allergies (Flowsheet, Synopsis, Admission, Discharge, Inbasket, etc)
  • Escalated issues to the as the need arise and trained doctors with navigating their visit navigator as well-trained doctors with using their smart sets
  • Escalated technical issues to the command center and following to complete.

Cadence

Epic
06.2022
  • RESPONSIBILITIES
  • Participated and professionally assisted and supported providers to ensure a successful Go-Live
  • Provided ATE support to Physicians, Nurses, Techs and back-end staff
  • Assisted end users to better understand operational needs, validates workflows, participated in builds/configuration based on the foundation of epic system
  • Training the Lab Technicians, Phlebotomist on efficient use of Hyperspace and Epic Beaker workflow
  • Assisted and supported Physicians on the Note writer (HPI, ROS, and Physical Exam) UNC - Go-Live -, Cadence & Ambulatory
  • Participated in a successful Go Live at UK Healthcare Lexington, Kentucky
  • Provided ATE to Lab Technicians and Phlebotomist on how to navigate the Epic Hyperspace and to fully understand the functions and efficient usage of every navigation tab
  • Explain and show end users how to override and manually document when results are not automatically crossing over/interface
  • Assisted end users on how to change to the proper department should you find yourself working in a different department
  • Assisted and explained to end users how to customize their workstation
  • End user asked me the time on his flowsheet were not right and I friendly and politely told him “Let’s go and sign you in.” Problem solved
  • Provided ATE support to end users in NICU with their documentation and how to adequately navigate the Epic Hyperspace.

AMBULATORY

MERCY HOSPITAL
05.2022
  • EPIC GO-, Participated and professionally assisted and supported providers to ensure a successful Go-Live
  • Provided ATE support to Physicians, Nurses, Techs and back-end staff
  • Assisted end users to better understand operational needs, validates workflows, participated in builds/configuration based on the foundation of epic system
  • Assisted Physicians and Nurses in documenting hyperspace encounters and setting up end-user In Basket pools and Smart text
  • Customization of templates, Customization of reports, Preference list and Orders, as well as assisted Physicians in setting up “my patient list.”
  • Provided Support to Physicians to document in notes and building smart phrases
  • Engaged End Users with the use of documenting their vitals problem list, allergies (Flowsheet, Synopsis, Admission, Discharge, Inbasket, etc.)
  • Escalated issues to the as the need arise and trained doctors with navigating their visit navigator as well-trained doctors with using their smart sets
  • Escalated technical issues to the command center and following to complete.

NATIONAL RESEARCH HOSPITAL, BOYS
09.2021
  • Assisted Physicians and Nurses in documenting hyperspace encounters and setting up end-user In Basket pools and Smart text
  • Customization of templates, Customization of reports, Preference list and Orders, as well as assisted Physicians in setting up “my patient list.”
  • Provided Support to Physicians to document in notes and building smart phrases
  • Engaged End Users with the use of documenting their vitals problem list, allergies (Rooming functionalities)
  • Escalated issues to the as the need arise and trained doctors with navigating their visit navigator as well-trained doctors with using their smart sets
  • Escalated technical issues to the command center and following to complete.

PROHEALTH MEDICAL GROUP
08.2021
  • Participated and professionally assisted and supported providers to ensure a successful Go-Live
  • Provided ATE support to Physicians, Nurses, Techs and back-end staff
  • Assisted end users to better understand operational needs, validates workflows, participated in builds/configuration based on the foundation of epic system
  • Training the Lab Technicians, Phlebotomist on efficient use of Hyperspace and Epic Beaker workflow
  • Assisted and supported Physicians on the Note writer (HPI, ROS, and Physical Exam).

UNIVERSITY OF KENTUCKY, Healthcare
06.2021
  • Epic and Ambulatory Go-Live-, ” Responsibilities
  • Participated in a successful Go Live at UK Healthcare Lexington, Kentucky
  • Provided ATE to Lab Technicians and Phlebotomist on how to navigate the Epic Hyperspace and to fully understand the functions and efficient usage of every navigation tab
  • Explain and show end users how to override and manually document when results are not automatically crossing over/interface
  • Assisted end users on how to change to the proper department should you find yourself working in a different department
  • Assisted and explained to end users how to customize their workstation
  • End user asked me the time on his flowsheet were not right and I friendly and politely told him “Let’s go and sign you in.” Problem solved
  • Provided ATE support to end users in NICU with their documentation and how to adequately navigate the Epic Hyperspace.

CADENCE

CTG-VCU GO
01.2021
  • Participated and professionally assisted and supported providers to ensure a successful Go-Live
  • Provided ATE support to Physicians, Nurses, Techs and back-end staff
  • Assisted end users to better understand operational needs, validates workflows, participated in builds/configuration based on the foundation of epic system
  • Assisted Physicians and Nurses in documenting hyperspace encounters and setting up end-user In Basket pools and Smart text
  • Customization of templates, Customization of reports, Preference list and Orders, as well as assisted Physicians in setting up “my patient list.”
  • Provided Support to Physicians to document in notes and building smart phrases
  • Engaged End Users with the use of documenting their vitals problem list, allergies (Rooming functionalities)
  • Escalated issues to the as the need arise and trained doctors with navigating their visit navigator as well-trained doctors with using their smart sets
  • Escalated technical issues to the command center and following to complete.

Cadence Support

URGENTCARE-BOWLING GREEN
05.2020
  • Front Desk/Scheduling ATE, Participated in a successful go live at Urgent Care Network – Bowling Green, KY
  • Assisted Front desk with workflow overview – check in, Check out, Arrival documentation and Insurance documentation
  • Assisting End users understand dates short cuts (T- Today, W- week & Y- Year) and integrating that with documenting past, present or future dates on the calendar
  • Assisted with documentation of the face sheet information, Demographic pages, Guarantor’s information and Using RTE-Real Time Eligibility to Quarries Daily tasks require the entry and validation of the appropriate patient, reviewing source information to determine format and viability of entry into the Epic application as well as assisting end-users understanding the Department appointment report (DAR)
  • Reporting all Issues to the command Center

ASCENTION EP HEALTHIC GO
- 11.2022
  • Cadence & Ambulatory
  • Provided ATE support to Front desk officers, Nurses, Techs and back end staff
  • Assisted end users to better understand operational needs, validates workflows, participated in builds/configuration based on the foundation of epic system
  • Assisted Physicians and Nurses in documenting hyperspace encounters and setting up end-user In Basket pools and Smart text
  • Participated and professionally assisted and supported providers to ensure a successfully Go-Live
  • Customization of templates, Customization of reports, Preference list and Orders, as well as assisted Physicians in setting up “my patient list.”
  • Provided Support to Physicians to document in notes and building smart phrases
  • Engaged End Users with the use of documenting their vitals problem list, allergies (Flowsheet, Synopsis, Admission, Discharge, Inbasket, etc)
  • Escalated issues to the as the need arise and trained doctors with navigating their visit navigator as well-trained doctors with using their smart sets
  • Escalated technical issues to the command center and following to complete.

Ambulatory

UNC EPIC GO
- 09.2022
  • Participated and professionally assisted and supported providers to ensure a successfully Go-Live
  • Provided ATE support to Physicians, Nurses, Techs and back end staff
  • Assisted end users to better understand operational needs, validates workflows, participated in builds/configuration based on the foundation of epic system
  • Assisted Physicians and Nurses in documenting hyperspace encounters and setting up end-user In Basket pools and Smart text
  • Customization of templates, Customization of reports, Preference list and Orders, as well as assisted Physicians in setting up “my patient list.”
  • Provided Support to Physicians to document in notes and building smart phrases
  • Engaged End Users with the use of documenting their vitals problem list, allergies (Flowsheet, Synopsis, Admission, Discharge, Inbasket, etc)
  • Escalated issues to the as the need arise and trained doctors with navigating their visit navigator as well-trained doctors with using their smart sets
  • Escalated technical issues to the command center and following to complete.

Cadence & Ambulatory, Responsibilities

NAPLES EPIC GO
07.2022 - 08.2022
  • Participated and professionally assisted and supported providers to ensure a successfully Go-Live
  • Provided ATE support to Physicians, Nurses, Techs and back end staff
  • Assisted end users to better understand operational needs, validates workflows, participated in builds/configuration based on the foundation of epic system
  • Assisted Physicians and Nurses in documenting hyperspace encounters and setting up end-user In Basket pools and Smart text
  • Customization of templates, Customization of reports, Preference list and Orders, as well as assisted Physicians in setting up “my patient list.”
  • Provided Support to Physicians to document in notes and building smart phrases
  • Engaged End Users with the use of documenting their vitals problem list, allergies (Flowsheet, Synopsis, Admission, Discharge, Inbasket, etc)
  • Escalated issues to the as the need arise and trained doctors with navigating their visit navigator as well-trained doctors with using their smart sets
  • Escalated technical issues to the command center and following to complete.

TJ SAMSON GO, LIVE- GLASGOW KENTUCKY
07.2022 - 01.2022

Ambulatory/ Inpatient CPOE Support Consultant

St Joseph Heritage Healthcare
06.2020 - 07.2020
  • Remote Support due to Covid Responsibilities
  • Remotely Trained nurses on documenting a patient visit & assisted physician on how to make sure their In-Basket, assisted individuals with learning and navigating through applications
  • Remotely assisted end users on how to collect demographic information, assisted in navigating physician and Nurse’s workflow
  • Provide elbow support to physicians and clinical assistants, documenting HPI in Note writer, ordering meds and labs, documenting the MAR, and charge capture, in-Basket messages
  • Provide elbow support to physicians in reviewing patient's allergies, verifying patient's pharmacy benefits and updating patient's current medications
  • Supported doctors in using their smart sets, supported doctors document in their visit navigator
  • Assisted doctors with their progress note and consults note, charge capture, Progress Notes using Smart Tools/Note Writer
  • Supported providers with order sets and customization as well as assisting providers in building Preference list and Common Diagnosis
  • Managed In-baskets, the In-basket pool, also link with the encounter, send incoming and outgoing messages.

UNION HOSPITAL INDIANA
03.2020 - 04.2020
  • Navigating Meditech Expanse Workflow and teaching nurses, physicians Order entries and order modifications
  • Teaching and guiding the clinicians proper basic and in-depth walkthrough activities on Meditech Expanse
  • Clinical documentation including departing, med reconciliation’s, follow up and discharge instructions
  • Assist with workflow and updates during go live, scheduling and registration from front desk Navigating Expanse summary Activities, MAR, iView, interventions, histories, notes, and references
  • Information
  • Assisting Nurses with Initiating Orders that have been placed in the planned state by Physicians

WILLIS KNITON HEALTH GO
1 1 - 1 1
  • LIVE SUPPORT - SHREVEPORT, 2022
  • MEDSURGE
  • Participated and professionally assisted and supported providers to ensure a Successful Go-Live
  • Provided ATE support to Physicians, Nurses, Techs, and back-end staff
  • Assisted end users to better understand operational needs, validates Workflows, participated in builds/configuration based on the foundation of
  • Meditech Expanse system
  • Training the Radiology Technologists, on efficient use of Hyperspace
  • Assisted and supported Physicians on the Note writer (HPI, ROS, and
  • Physical Exam)

Cerner, Elbow Support Consultant

University Hospital of Arkansas
1 1 - 1 1
  • Po Power Chat Ambulatory Support -Wave 3
  • At, Support Cerner CPOE, Power note and Power Chart
  • Assisting nurses with navigating POC, Patient Info, Medication, forms, flowsheets, and result activities
  • Clinical documentation including departing, med reconciliation’s, follow up and discharge instructions
  • Assist with workflow and updates during go live, scheduling and registration from front desk
  • Navigating Cerner Activities, MAR, Dynamic Documentation, interventions, histories, notes, and references information
  • Navigating scheduling, depart icon, ambulatory organizer tabs also navigating and communicate, message, clinical notes, tabs
  • Setting preferences, auto text, phone notes, ambulatory viewpoints, and flowsheets
  • Navigating Cerner Workflow and teaching nurses, physicians Order entries and order modifications

Education

Undergraduate (Associate) Degree - Economics & Management

ULK
KIGALI RWANDA
09.2004

Rich-land College
Dallas, TX

Skills

  • User Training
  • Microsoft Windows and Office
  • Troubleshooting Network Issues
  • Customer Service Support
  • Organizational Skills
  • Resolving Problems and Incidents

Languages

English
Full Professional
French
Native or Bilingual
Swahili
Native or Bilingual
Kinyarwanda
Native or Bilingual

References

     

Available Upon Request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

CLINDOC/ORDERS

EMORY EPIC GO
10.2022

Cadence & Ambulatory, Responsibilities

NAPLES EPIC GO
07.2022 - 08.2022

TJ SAMSON GO, LIVE- GLASGOW KENTUCKY
07.2022 - 01.2022

Cadence

Epic
06.2022

AMBULATORY

MERCY HOSPITAL
05.2022

NATIONAL RESEARCH HOSPITAL, BOYS
09.2021

PROHEALTH MEDICAL GROUP
08.2021

UNIVERSITY OF KENTUCKY, Healthcare
06.2021

CADENCE

CTG-VCU GO
01.2021

Ambulatory/ Inpatient CPOE Support Consultant

St Joseph Heritage Healthcare
06.2020 - 07.2020

Cadence Support

URGENTCARE-BOWLING GREEN
05.2020

UNION HOSPITAL INDIANA
03.2020 - 04.2020

ASCENTION EP HEALTHIC GO
- 11.2022

Ambulatory

UNC EPIC GO
- 09.2022

Undergraduate (Associate) Degree - Economics & Management

ULK

Rich-land College

WILLIS KNITON HEALTH GO
1 1 - 1 1

Cerner, Elbow Support Consultant

University Hospital of Arkansas
1 1 - 1 1

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Russel Lutombo