Russell Alvarez
Missouri City
Summary
Proactive professional known for analytical skills and multitasking abilities. Experienced in managing technical troubleshooting and client accounts, contributing to improved service quality and operational efficiency across diverse environments.
Overview
4
4
years of professional experience
Work History
Network Communication System Specialist
U.S ARMY
10.2025 - Current
- Analyzed and resolved technical issues to ensure operational efficiency across systems.
- Managed troubleshooting efforts for hardware and software malfunctions.
Account Manager
State Farm
01.2022 - 02.2025
- Developed customized insurance solutions to meet client needs and enhance satisfaction.
- Managed client accounts, ensuring accurate policy information and timely updates.
- Conducted regular policy reviews to identify coverage gaps and recommend adjustments.
- Collaborated with underwriting teams to expedite policy approvals and renewals.
- Resolved client inquiries efficiently, maintaining high levels of service quality.
- Strengthened client relationships through proactive communication and personalized service strategies.
Education
Bachelor of Science - Agricultural Economics
Texas A&M University
College Station, TX11-2019
Skills
- Hardware troubleshooting
- Problem-solving
- Time management
- Multitasking Abilities
- Analytical skills
Timeline
Network Communication System Specialist
U.S ARMY
10.2025 - Current
Account Manager
State Farm
01.2022 - 02.2025
Bachelor of Science - Agricultural Economics
Texas A&M University