Russel L. Amick
Duncannon,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Red Rabbit
Duncannon, PA
06.2019 - Current
- Managed and supervised staff, including hiring, scheduling, training and performance evaluations.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Conducted daily pre-shift meetings with staff to review specials and discuss any changes or updates in the restaurant's operations.
- Delegated work to staff, setting priorities and goals.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Catering Coordinator
Savor
Harrisburg, PA
10.2019 - 02.2020
- Coordinated with vendors to ensure timely delivery of food, beverages, and other supplies.
- Maintained an inventory of all catering equipment and supplies.
- Coached staff on strategies to enhance performance and improve customer relations.
Server
Red Robin
Mechanicsburg, PA
08.2018 - 04.2019
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
High School Diploma -
Susquenita High School
Susquenita 05-2020
Skills
- Sales growth
- Hiring decisions
- Restaurant operations management
- Kitchen oversight
- Supervisory skills
- Labor and food cost control
- Food service background
- Catering coordination
Certification
• Serve Safe Certification
Timeline
Catering Coordinator
Savor
10.2019 - 02.2020
Restaurant Manager
Red Rabbit
06.2019 - Current
Server
Red Robin
08.2018 - 04.2019
• Serve Safe Certification
High School Diploma -
Susquenita High School
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