Russell Balch
Streetsboro
Summary
Results-driven professional with experience in supervising operations and optimizing workflow. Skilled in task delegation and coaching, contributing to enhanced team performance and adherence to quality standards.
Overview
8
8
years of professional experience
Work History
Junior Supervisor
Kgk & Company
Hudson, OH
07.2021 - Current
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained new team members on operational procedures and equipment usage.
- Coordinated workflow schedules to optimize productivity and minimize downtime.
- Implemented process improvements that enhanced efficiency in task execution.
Store Clerk
Giant Eagle
Ravenna, OH
03.2019 - 09.2019
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained organized inventory by restocking shelves and conducting regular stock checks.
- Operated cash register accurately, processing transactions and handling cash with attention to detail.
- Assisted in training new staff on store policies and procedures to enhance team performance.
Press Operator
Scotts Molders Inc.
Kent, OH
07.2019 - 08.2019
- Operated and maintained injection molding machines to ensure optimal production efficiency.
- Monitored quality control processes, identifying defects and implementing corrective actions.
- Collaborated with team members to streamline workflows, reducing downtime during shifts.
- Trained new operators on machinery usage and safety protocols to enhance team performance.
Front Window Cashier
McDonald's
Ravenna, OH
01.2018 - 10.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent tracking and reconciliation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and customer interaction protocols.
Education
High School Diploma -
Ravenna High School
Ravenna, OH06-2014
Skills
- Customer service focus
- Task delegation
- Employee coaching
- Motivation techniques
- Coaching and mentoring
Timeline
Junior Supervisor
Kgk & Company
07.2021 - Current
Press Operator
Scotts Molders Inc.
07.2019 - 08.2019
Store Clerk
Giant Eagle
03.2019 - 09.2019
Front Window Cashier
McDonald's
01.2018 - 10.2018
High School Diploma -
Ravenna High School