Main Duties being I charge of a Territory of Backflow Preventers that need certified and repaired.
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
Ensured safety compliance by adhering to local and federal regulations while performing tasks.
Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
Collaborated with contractors to ensure seamless integration of plumbing systems in new construction projects.
Established and maintained positive working relationships with supervisors, co-workers and customers.
Upheld company reputation for quality workmanship by consistently delivering high-quality installations and repairs.
Improved customer satisfaction by promptly addressing and resolving plumbing issues.
Plumbing Service Technician
Bill the Plumber
Sarasota, FL
02.2017 - 02.2022
Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
Ensured all work met local building codes by staying current with regulations and guidelines.
Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
Implemented preventative maintenance measures that reduced the likelihood of future system failures or complications for customers.