Summary
Overview
Work History
Education
Skills
Timeline
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Russell Bowen III

Valet Attendant
Orlando,WV

Summary

Skilled in providing top-notch service in parking management and vehicle care. Possess practical experience in efficiently handling parking operations, including ticketing, space optimization, and customer assistance. Demonstrated ability to quickly adapt to new technologies and systems within parking facilities. Made significant improvements in traffic flow and customer satisfaction through effective communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Lead Valet Attendant

SP+ Parking
Orlando, Florida
06.2024 - Current
  • Welcomed guests, detailed valet procedures, and responded to inquiries.
  • Directed valets to ensure efficient parking services during peak times.
  • Inspected vehicles for damages before parking and after retrieving them.
  • Monitored cash flow transactions between staff members and customers during shift changes.
  • Investigated incidents involving damage or theft of property belonging to customers or the company.
  • Responded promptly to customer inquiries regarding services offered by the valet department.
  • Handled account payments, collected cash and processed credit card charges.
  • Assisted customers with luggage or any other items they may have needed help with.
  • Developed strategies to streamline processes and improve customer satisfaction levels.
  • Strictly adhered to company policies and procedures while performing duties as lead valet attendant.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.

Valet Attendant

SP+ Parking
Orlando, FL
06.2024 - Current
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Helped customers understand and correctly navigate parking structures and payment systems.
  • Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
  • Processed payments using cash registers or point-of-sale systems as needed.
  • Assisted customers in retrieving their vehicles when requested.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Communicated daily with valet staff to ensure efficient operations.

Sales Associate

Tillys.com
Orlando , Florida
04.2021 - 05.2022
  • Processed transactions using a point-of-sale system.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Greeted customers to determine wants or needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted customers with product selection, sizing and styling.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

High School Diploma -

Freedom High School
Orlando, FL
05-2022

Skills

  • Strong leadership
  • Customer service and support
  • Guest flow management
  • Patience and composure
  • Flexibility
  • Parking efficiency
  • Strong communication skills
  • Vehicle safety

Timeline

Lead Valet Attendant

SP+ Parking
06.2024 - Current

Valet Attendant

SP+ Parking
06.2024 - Current

Sales Associate

Tillys.com
04.2021 - 05.2022

High School Diploma -

Freedom High School

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Russell Bowen IIIValet Attendant