Russell Collymore

Buddy’s Home Furnishings

01.2006 - Current

Established performance goals for staff, providing ongoing feedback and coaching to drive success.
Resolved escalated customer issues promptly, strengthening customer loyalty in the process.
Promoted a positive work culture by fostering open communication channels among team members.
Trained new staff members on company policies and center expectations.
Improved customer satisfaction by implementing efficient service center processes and procedures.
Perform administrative tasks such as managing and approving invoices,placing stock part orders, tracking and maintaining inventory as well as parts inventory , tracking core and part returns and applying credits accordingly, creating daily truck routes and managing monthly credit card reports.
Collaborated with other departments to address cross-functional challenges and improve overall company efficiency.
Developed strong relationships with vendors, negotiating favorable contracts for equipment and supplies.
Scheduled daily service center employees and monitored performances.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Launched quality assurance practices for each phase of development