Russell Crossing

• Effectively plan, track, and manage assigned initiatives and projects to help teams successfully achieve their project objectives and deliver on schedule.
• Establish project scope, deliverables and milestones with project sponsor and project teams.
• Facilitate the relationship between stakeholders, internal and cross-functional teams.
• Develop project plan and oversee the execution of the project, including assigning work to project staff, managing project scope and project budget, and ensuring the quality of deliverables.
• Lead feedback sessions such as post-mortems and retrospectives
• Resolves risks and impediments through persistence and creative thinking with a focus on delivery.
• Interfaces with stakeholders and management to manage expectations, provide concise status updates on project and discuss concerns.
• Create and ensure completion of project documents that remain current and organized.
• Communicate expectations, plans, requirements, and progress for a project in both business and technical terms.

• Designs, communicates, and implements an operational plan for completing the project.
• Conducted requirement gathering sessions for implementation/ optimization of Workfront system.
• Contributed to current state of clients SaaS tool instance and provided well documented process improvements.
• Assisted in managing the Salesforce database and updated customer information resulting in a 20% increase in data accuracy.
• Monitors progress and performance of Products in the project plan.
• Takes action to resolve operational problems and minimize delays.
• Identifies, develops, and gathers the resources to complete the project.
• Prepares designs and work specifications; develops project schedules, budgets and forecasts; and selecting materials, equipment, project staff, and external contractors.
• Communicates with other operational areas in the organization to secure specialized resources and contributions for the project.
• Conducts meetings and prepare reports to communicate the status of the project.
• Sets priorities, allocates tasks, and coordinates project staff to meet project targets and milestones.
• Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
• Exercises considerable latitude in determining objectives and approaches to assignments..

• Performs Project Management Duties at the Program Level.
• Coordinates and monitors the scheduling, pricing, and technical performance of company programs.
• Aids in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts.
• Ensures adherence to master plans and schedules providing Program governance.
• Communicates Program Scorecard and Status to key stakeholders.
• Develops solutions to program problems, and directs work of all Projects assigned to the program.
• Aids in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts.
• Communicates Program Scorecard and Status to key stakeholders.

· Develops solutions to program problems, and directs work of all Projects assigned to the program.

• Ensures projects are completed on time and within budget.
• Acts as advisor to project managers regarding projects, tasks, and operations.
• Performs integration management services for program issues, risks and deliverables

• Organizes, schedules, coordinates, and tracks activities for developing, testing, and deploying software releases associated with HELIX platform.
• Oversees technical and business solutions with business stakeholders, identifies areas for process improvement and manages requirements gathering process.
• Identifies and tracks project issues along with risk mitigation.
• Plans, schedules, and monitors platform build activities to meet budget, schedule, and quality targets and to comply with established quality standards and healthcare compliance.
• Interacts with internal and external stakeholders to facilitate activities to ensure projects and programs meet established deadlines.

• Uses program and project management skills, experience, and methodologies to run successful projects. Including but not limited to effective budget planning, resource procurement, meeting planning facilitation, conflict resolution, risk mitigation, status reporting, etc.
• Utilizes experience in the managed health care industry and an ability to exhibit stellar communication skills across the organization with Care Management, Provider Relations, Compliance, Finance, Customer Service, Claims, FEP and ITS and project teams.
• Oversees all aspects of the program and project schedule throughout the SDLC life cycle, from initial kick-off through requirements analysis, design, testing and implementation phases for the project.
• Leads variety of projects simultaneously, that engage with many different stakeholders from the executive team and directors to the department project managers and individual contributors.
• Leads Strategy, Planning and, Issue Risk Mitigation and Documentation standards.
• Identifies and communicates risks and issues that may require changes to plans or scope.
• Organizes and synthesizes substantial amounts of information and present to Executive Leadership.
• Ensures project documents are complete, current, and stored appropriately.
• Facilitates or participates in process improvement brainstorming sessions.
• Manages relationship with sponsors and project team members through status documentation and team meetings to ensure project meets the needs of the business.
• Writes project documents including charters, business requirements, project plan, training, policy, and procedures, etc. using the company adopted documentation template
• Used Azure to assist the platform team to provide new cloud computing to develop application and services.
• Used Jira to track issues and actions to maintain on time delivery

• Interview target companies to assess cyber risk and financial impacts of acquisitions.
• Document information from target companies and generate reports and products to enable decision making by senior cybersecurity leaders.
• Project manage all cybersecurity efforts during the Mergers and Acquisitions process.
• Facilitate and coordinate the IT and cyber integrations of acquired companies.
• Continually develop and implement process improvements to reduce risk and simplify the M&A process for cybersecurity

• Directs security projects based on a company's specific goals and needs.
• Develops project plans, for the Business sponsor for the merger of BB&T and SunTrust.
• Replacing all badge readers for BB&T and SunTrust (supply chain project).
• Supervise the work of various team members to provide a seamless implementation.
• Direct communication, and testing strategies for the Business sponsor.
• Conduct project meetings and provide weekly status reports.
• Resolves any issues not to impede the project timeline.

• Provides leadership to the PMO, direction and process control to a team of resources to accomplish a common goal defined by the project scope and objectives
• Monitored the gate stages of the SDLC process including initiation, planning, execution, controlling and closing
• Managed multiple projects which included (Kronos, Inpatient Pharmacy, Outpatient Pharmacy and Concur. Moved multiple pharmacy inventories to facilitate all pharmacies.
• Implemented duo two factor authentication for the Kronos mobile application using Imprivata and a token for accessing data.
• 5 years of EPIC implementation within the hospital environment. Worked with EPIC personnel as well as training and dress rehearsals for implementation and execution.
• Managed the network and security personnel to set up a new pharmacy data centre and security for authentication and access to certain entry points. Setup AP(s) (access points for the wireless network system in three pharmacies.
• Defined quality assurance check points to determine the health of all projects for executive reporting.
• Defined KPI(s) for the PMO to track budgets, on times deliver and resource availability. The average project budget ranged from five million to fifteen million.
• Defined priority of project based on the strategic pillars defined by the business.
• Develop and track project budgets as well as report on budget variances
• Provides project planning, project management mentoring and leadership to other members of the NGHS team.
• Organized, report and communicate the communications of the projects to executive management.
• Lead meetings on project planning, operations, implementation, scheduling, project status and project evaluation.
• Guided operational counterparts in decision making, optimal workflow design and change management needed to support a successful implementation.
• Partnered with operational leadership to clearly define project objectives, scope, and project success metrics, in addition to organizing project resources to accomplish the defined objectives.
• Facilitate the completion of project related documentation including, but not limited to policies and procedures, technical documentation, meeting minutes and decisions.
• Took the lead in integrated activities that span operational, clinical, and technical areas.
• Assured of the timely delivery of a fully operational and stable system as well as all activities required for a clean turnover to IT and operational support.
• Managed IBM resources through MSP to provide process and procedures for backup and recovery of applications and databases. Also developed DR (disaster recovery plan) for all data centres.