Russell Dorris
Murfreesboro,TN
Summary
Dynamic professional with a proven track record at Amazon, excelling in team collaboration and operational efficiency. Recognized for enhancing productivity through strategic initiatives and effective communication. Adept at problem-solving and time management, fostering a positive work environment while driving performance improvements. Committed to delivering exceptional customer service and achieving organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clean up
In-N-Out Burger
Murfreesboro, TN
01.2024 - Current
- Exhibited strong personal responsibility to drive project success and team collaboration.
- Adapted quickly to fast-paced settings, maintaining productivity and focus on objectives.
- Facilitated effective information exchange through strong verbal and written communication skills.
- Facilitated teamwork by providing essential support and strategic guidance to colleagues.
- Fostered a positive work environment by demonstrating respect and willingness to support team members and clients.
- Supported operational efficiency and productivity through effective teamwork.
- Provided operational support through availability for night, weekend, and holiday shifts.
- Executed efficient time allocation techniques to meet all project deadlines.
- Exhibited strong work ethic and commitment to maintaining high standards of quality and efficiency.
Truck Loader/unloader
UPS
Ontario, CA
06.2023 - 08.2024
- Managed loading processes by operating forklifts and hand trucks to ensure seamless package transfer to delivery vehicles.
- Monitored and enforced safety standards in the handling of hazardous materials and equipment to mitigate risks.
- Analyzed and refined loading processes in partnership with team members to boost workflow efficiency.
- Monitored and assessed loading equipment condition through routine inspections to guarantee compliance with safety regulations and operational efficiency.
- Instructed new employees on proper loading techniques, safety measures, and effective equipment operation to enhance workplace safety and efficiency.
- Organized and strapped shipments in place on trucks to optimize loading processes.
- Oversaw the loading process of multiple cargo types, including pallets, crates, drums, and containers, while strictly following hazardous materials handling guidelines.
- Managed the movement of packages, ensuring safe lifting and sliding of items weighing up to 75 pounds onto conveyor belts.
- Coordinated with warehouse teams to implement optimized space management practices.
- Developed and implemented training sessions for new hires focused on loading procedures, resulting in improved accuracy and team effectiveness.
- Conducted thorough checks to confirm that all cargo corresponded with shipping documentation, thereby reducing discrepancies.
- Developed and delivered instructional materials on loading techniques and safety protocols for onboarding new hires.
- Encouraged team cohesion and resilience by maintaining a positive attitude during critical loading deadline periods.
- Implemented new loading software, resulting in increased speed and accuracy of data entry processes.
- Utilized protective padding to strap down items, guaranteeing their security throughout transportation.
- Executed freight tracking and maneuvering using handheld scanners to streamline operations across distribution network.
- Managed logistics of loading and unloading materials from trucks, optimizing shipment processes.
- Instructed new hires on safety regulations and warehouse procedures to promote a secure and efficient work environment.
Area Manager
Amazon
Rialto, CA
11.2016 - 06.2023
- Supervised daily workflows to maintain compliance with established safety protocols and productivity objectives.
- Spearheaded initiatives with cross-functional teams to enhance workflow efficiencies and drive productivity in fulfillment centers.
- Analyzed existing processes and introduced enhancements that lowered costs and improved overall service delivery.
- Guided staff in mastering inventory management techniques and order fulfillment processes to optimize operational efficiency.
- Interpreted performance metrics to support the development of strategic initiatives focused on achieving operational excellence.
- Facilitated collaboration with leadership to streamline processes, reinforcing alignment with strategic initiatives and improving client experiences.
- Cultivated a positive workplace culture while leading a team to achieve and exceed established performance targets.
- Streamlined daily operations to achieve optimal performance and facilitate the timely execution of tasks and projects.
- Analyzed employee performance metrics to identify development opportunities and create targeted action plans.
- Reviewed and assessed reports to determine performance metrics, facilitating targeted improvements and effective change implementation.
- Conducted ongoing assessments of operational procedures, leveraging team feedback to implement industry-leading practices.
- Provided comprehensive support to junior staff through mentorship focused on industry best practices and professional advancement.
- Implemented strategic initiatives to convert underperforming teams into high-performing, profit-generating units.
- Promoted open communication and resolved conflicts among team members to strengthen team dynamics.
- Implemented effective conflict resolution strategies to enhance customer satisfaction and promote a harmonious environment.
- Monitored workload fluctuations and adjusted staffing schedules to ensure adequate coverage and support business operations.
- Developed and delivered training programs that fostered employee competency and supported organizational objectives.
- Orchestrated communication efforts across various departments to ensure seamless operations and optimize effectiveness.
- Analyzed operational processes and instituted cost-reduction measures, achieving substantial savings without compromising quality.
- Analyzed employee performance metrics and communicated targeted feedback to support skill improvement initiatives.
- Outlined measurable targets and objectives, facilitating transparent communication and shared understanding within the team.
- Developed performance benchmarks for staff and facilitated feedback sessions to enhance achievement of those goals.
Produce Manager
99 Cents Only
Ontario, CA
05.2021 - 11.2022
- Supervised daily produce operations, ensuring optimal quality and freshness of all offerings.
- Guided team members in mastering inventory management and product display techniques to optimize operational efficiency.
- Analyzed inventory management practices and implemented effective stocking procedures to improve product rotation and reduce waste.
- Executed strategic promotional display development to attract customers and drive sales growth.
- Conducted regular audits and training sessions to ensure health and safety regulation compliance in produce department activities.
- Executed regular cleaning and organization of produce displays and prep areas to enhance product presentation and accessibility.
- Optimized workflows to reduce waste and shrinkage, significantly improving team productivity and contributing to profit enhancement.
- Ensured customer satisfaction by providing exceptional service and maintaining a standard of excellence in product quality.
- Monitored and adjusted product rotation schedules to maintain high standards of freshness and quality, effectively minimizing waste.
- Addressed customer concerns and inquiries about produce, ensuring informed purchasing decisions.
- Conducted regular safety audits and training sessions to maintain compliance with local regulations and company policies.
- Executed regular cleaning and organization of produce area to support food safety and quality standards.
- Analyzed inventory to select items for specials and executed markdowns aimed at reducing overall losses.
- Engaged with customers to resolve questions and concerns about produce items, providing valuable insights on optimal storage practices and culinary suggestions.
- Oversaw grocery team operations, enforcing strict adherence to food safety protocols and workplace standards.
- Executed innovative display concepts and promotional initiatives aimed at attracting customers to new product offerings.
- Executed inventory management techniques to maintain well-organized and fully stocked merchandise displays.
- Evaluated emerging industry trends and implemented new methodologies to drive continuous improvement within department operations.
- Strengthened customer relationships through immediate problem resolution and the application of effective corrective strategies.
- Managed challenging customer situations with poise, ensuring respectful and constructive communication.
- Nurtured a collaborative environment among employees to promote engagement and loyalty within the organization.
Education
High School Diploma - General Studies
Valley View High School
Ontario, CA2008
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking Abilities
Excellent communication
Critical thinking
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Certification
- Six Sigma Yellow Belt
Timeline
Clean up
In-N-Out Burger
01.2024 - Current
Truck Loader/unloader
UPS
06.2023 - 08.2024
Produce Manager
99 Cents Only
05.2021 - 11.2022
Area Manager
Amazon
11.2016 - 06.2023
High School Diploma - General Studies
Valley View High School