Russell Elkins
Fort Worth
Summary
Driven critical thinker, problem-solver and leader. Excel at training teams to reach performance goals and business objectives to stay on top of demands.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Assistant
Pinstripes
10.2024 - 09.2025
- Dining set up prior to and after service period.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Collaborated with other staff members to maintain the best customer satisfaction.
- Arranged tables and chairs for special occasions and events.
Restaurant Manager
Taco Bell
05.2021 - 06.2024
- Lead 8 employees to reach company objectives daily by monitoring performance, identified knowledge gaps to create effective training to drive performance to increase sales by 15%.
- Communicated and enforced safety procedures and monitored compliance.
- Conducted execution of opening and closing procedures to desired standard.
- Resolved conflicts between team members professionally.
- Monitored inventory levels, placed orders and audited.
- Managed deployment and employees to meet labor cost standards.
- Fostered positive work environment promoting employee engagement.
- Delegated tasks to team members according to their abilities and workload.
- Maintained paperwork with internal standards and legal requirements.
- Eliminated customer complaints, by investigating, identifying, and changing processes to remove faults creating a 20% decrease in complaints.
Education
High School Diploma -
Central Academy
Meridian, Idaho04.2023
Skills
- Problem Solving
- Customer Service
- Goal Setting
- Reliability
- Multitasking
- Effective Communication
- Quality Assurance
- Consolidation
- Circulation
Certification
- Shift Lead Manager
- ServSafe
- CA Certification
Timeline
Server Assistant
Pinstripes
10.2024 - 09.2025
Restaurant Manager
Taco Bell
05.2021 - 06.2024
High School Diploma -
Central Academy
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