Russell Fincher
Wingate,North Carolina
Summary
Very fast learner, ability to work at a fast rate, hard working, very focused individual.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Lead Installer
COMMERCIAL FURNITURE INSTALLATION
04.2022 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Loaded and unloaded building materials used for construction.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Enhanced team collaboration with effective communication of project goals and requirements.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Operated tools, equipment, and machinery according to safety standards.
Water Titration Testing
Southern Fabricators
05.2020 - 04.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Testing water samples daily keeping track of any changes in pH and correcting any changes by applying proper amounts of solutions to keep assembly lines flowing and on schedule.
Customer account representative
Rent-A-Center
08.2018 - 07.2020
- Keep customer account in rythm with pay period
- Make pick ups on accounts
- Responsible for delivering merchandise to customers home
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Stayed current on industry trends and product offerings, providing informed guidance to customers seeking advice or recommendations.
- Reduced customer complaints with proactive communication and timely resolutions.
- Conducted regular account reviews to identify opportunities for growth or improvements in service delivery.
- Anticipated potential challenges faced by customers during contract renewal process; proactively addressed these concerns prior to negotiation stage, ultimately securing continued business partnerships.
- Provided comprehensive training to new hires on account management best practices, driving consistency in service delivery across the team.
Saw operation
ASSA ABLOY Entrance Systems
07.2017 - 06.2018
- Seperate and cut all parts to desired lenths
- Keep area clean and safe to perform job duties
- Assisted in training new employees on safe and efficient saw operation, contributing to a skilled workforce.
- Proactively communicated with supervisors regarding potential challenges or concerns related to the billet saw operation, facilitating timely resolution of issues.
- Exhibited versatility in saw operation by quickly adapting to new projects or changes in work scope, ensuring continued productivity and quality output.
- Increased workplace safety by promptly addressing any issues or hazards related to the rip saw operation.
Installing
Windsor Windows & Doors
03.2015 - 02.2017
- Installing glass to home doors
- Maintain a safe and clean work enviornment
Hub assembly
ConMet - Monroe, NC Assembly & Warehouse
10.2014 - 02.2015
- Install parts to hub
- Maintain clean and safe work area
Pipe layer
State Utility Contractors Inc.
04.2014 - 10.2014
- Load and unload pipe and pipe equipment
- Service and maintain all equipment
State inspector
Mr Inspection of Pineville
02.2008 - 04.2014
- Perform state required safety and emission test to vehicles
- Check and stock inventory
- Maintain a safe and clean work enviornment
- Exceeded performance metrics set by the agency for successful inspections completed, corrective actions implemented, and overall impact on public safety initiatives.
- Promoted transparency through timely and accurate reporting of inspection findings to appropriate stakeholders.
- Maintained up-to-date knowledge of relevant regulations, laws, policies, and best practices within the state inspector role.
Education
High School Diploma -
Parkwood high school
Skills
- Installation techniques
- Quality assurance
- Safety compliance
- Technical troubleshooting
- System inspections
- Customer relationship management
- Team collaboration
- Communication skills
- Equipment operation
- Problem solving
- Time management
- Attention to detail
- Power tools operation
- Mechanical aptitude
- Hand tools operation
- Customer service
- Worksite safety and maintenance
- Blueprint reading
- Worksite preparation
- Power tool operation
- Vehicle maintenance
- Safe driving practices
- Heavy lifting
- Loading dock operations
- Fragile merchandise transport
Commercial delivery
5 years 26' box truck operation
Timeline
Lead Installer
COMMERCIAL FURNITURE INSTALLATION
04.2022 - Current
Water Titration Testing
Southern Fabricators
05.2020 - 04.2022
Customer account representative
Rent-A-Center
08.2018 - 07.2020
Saw operation
ASSA ABLOY Entrance Systems
07.2017 - 06.2018
Installing
Windsor Windows & Doors
03.2015 - 02.2017
Hub assembly
ConMet - Monroe, NC Assembly & Warehouse
10.2014 - 02.2015
Pipe layer
State Utility Contractors Inc.
04.2014 - 10.2014
State inspector
Mr Inspection of Pineville
02.2008 - 04.2014
High School Diploma -
Parkwood high school
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