Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RUSSELL GARCIA

Fortlauderdale

Summary

Dynamic professional with extensive experience as a Countertop Lead Specialist at C.H.R COUNTERTOPS, excelling in equipment maintenance and safety training. Proven ability to enhance operational efficiency through effective project management and quality control, while fostering a collaborative environment. Recognized for training new employees and minimizing job site accidents. Resourceful professional in surface installation, known for high productivity and efficient task completion. Skilled in precise cutting, fitting, and setting of tiles and stones; adept with layout alignment and grouting techniques. Strong in time management, problem-solving, and communication, ensuring projects meet quality standards within deadlines. Detail-oriented professional experienced in both interior and exterior tile projects. Reliably meets project targets and out-paces customer expectations for job quality, appearance, and timing. Seeks out every opportunity to enhance job results with knowledgeable design suggestions and skilled structural improvements.

Overview

23
23
years of professional experience

Work History

Countertop Lead Specialist

C.H.R COUNTERTOPS
Fort Lauderdale
10.2011 - Current
  • Trained new employees on equipment usage and safety protocols to enhance workplace safety.
  • Utilized power tools and machinery effectively, minimizing job site accidents.
  • Cut tiles and marble according to project specifications using power wet saws and tile cutters.
  • Created precise shapes in tile and stone to navigate terrain, corners, and obstacles.
  • Documented daily activities and completed necessary paperwork for each project.
  • Analyzed key performance indicators to develop effective operational strategies.

Assistant Manager

Dollar Tree Department Store
Fort Lauderdale
02.2010 - 08.2011
  • Recruited and trained new employees to meet job requirements.
  • Managed customer service inquiries and complaints in a timely manner.
  • Implemented quality control measures to uphold company standards.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Assistant Store Manager

Winn Dixie Supermarket
Fort Lauderdale
09.2002 - 06.2009
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
  • Monitored inventory for discrepancies and investigated causes of loss.

Education

High School Diploma -

WALTON HIGH SCHOOL
BRONX,NY
06-1994

Skills

  • Equipment maintenance
  • Power tool operation
  • Tile cutting
  • Quality control
  • Safety training
  • Project management
  • Customer service
  • Team leadership
  • Inventory management
  • Investigation and interrogation
  • Surveillance techniques
  • Shoplifter detention
  • Security surveillance

Languages

ENGLISH
Professional
Spanish
Professional

Timeline

Countertop Lead Specialist

C.H.R COUNTERTOPS
10.2011 - Current

Assistant Manager

Dollar Tree Department Store
02.2010 - 08.2011

Assistant Store Manager

Winn Dixie Supermarket
09.2002 - 06.2009

High School Diploma -

WALTON HIGH SCHOOL

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RUSSELL GARCIA