Managed payroll, daily deposits, and cost controls.
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Set employee schedules, delegated work, and monitored food quality and service performance.
Maintained positive relationships with local community and government officials.
Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
Supervised daily activities of restaurant and [Number] employees.
Recruited, hired, and trained talented staff to fill vacancies.
Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
Planned and executed strategies to increase customer loyalty and retention.
Implemented effective inventory management systems to minimize waste and control food costs.
Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Motivated staff to perform at peak efficiency and quality.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Teacher
Dysart Unified School District
08.2019 - 05.2021
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Plumber
Haney's Plumbing
01.2002 - 09.2009
Repaired plumbing systems, components, and equipment.
Installed valves, hangers, supports, and flanges inside piping systems.
Installed new piping systems in various types of buildings following local building codes and regulations.
Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Mentored junior plumbers, sharing industry expertise to improve overall team performance.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Offered guidance and training to junior team members.
Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
Read blueprints to determine appropriate materials and procedures for each project.
Reviewed blueprints and project specifications to determine correct plumbing solutions.
Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.
Education
Master of Arts - High School Teaching
University of Phoenix
Tempe, AZ
07.2018
Bachelor of Science - Business And Marketing
Washington State University
Pullman, WA
07.2017
Associate of Arts - Computer Networking And Telecommunications
Lake Washington Institute of Technology
Kirkland, WA
07.2016
Skills
Menu development
Staff Supervision
Business Planning
Customer Engagement
Inventory Management
Staff Management
Vendor Relations
Staff Leadership
Cost Control
Financial Planning
Business marketing
Operations Management
Sales and Marketing
Liquor Law Compliance
POS Terminal Operation
Scheduling
Languages
Spanish
Limited Working
Timeline
Teacher
Dysart Unified School District
08.2019 - 05.2021
Restaurant Owner
Rico's Pizza
10.2009 - 11.2023
Plumber
Haney's Plumbing
01.2002 - 09.2009
Master of Arts - High School Teaching
University of Phoenix
Bachelor of Science - Business And Marketing
Washington State University
Associate of Arts - Computer Networking And Telecommunications