Russell Harraman
Laguna Niguel,CA
Summary
Dynamic Lead Generation Manager at The Home Depot Inc, skilled in lead nurturing and mentoring team members. Enhanced customer satisfaction through personalized communication and improved team performance. Adaptable and effective in fast-paced environments, with a proven ability to track performance and build strong client relationships. Passionate about continual improvement.
Overview
25
25
years of professional experience
Work History
Lead Generation Manager
The Home Depot Inc
01.1997 - 01.2015
- Established strong relationships with potential clients through consistent follow-up and personalized communication.
- Enhanced customer satisfaction levels by personalizing follow-up communications based on individual preferences and needs.
- Trained and mentored team members in best practices for lead generation, resulting in improved overall team performance.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
Seafood Sales
Lusamerica Foods
01.1990 - 12.1996
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
Associate of Arts - General Studies
Fullerton College
Fullerton, Ca.06-1988
Skills
- Lead nurturing
- Cold calling
- Performance tracking
- Mentoring team members
- Prospecting techniques
- Adaptability and flexibility
- Verbal and written communication
Awards
I was employee of the month several times.
Languages
Spanish
Limited Working
Timeline
Lead Generation Manager
The Home Depot Inc
01.1997 - 01.2015
Seafood Sales
Lusamerica Foods
01.1990 - 12.1996
Associate of Arts - General Studies
Fullerton College
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