Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Russell Johnson

Everson,WA

Summary

Consistent Rural Mail Carrier delivering various types of letters, certified mail, parcels and packages to home and business owners via foot or mail truck. Efficient processing skills to sustain on-time delivery. Outstanding skills in prioritizing and executing tasks in fast-paced environments. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance. Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules. Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs. Deputy Sheriff from 1987 to 1996

Overview

12
12
years of professional experience
1
1
Certification

Work History

Rural Carrier Associate

United States Postal Service, USPS
Everson, WA
12.2022 - 12.2023
  • Delivered mail and packages to rural residences, businesses, and post office boxes.
  • Organized mail for delivery in a timely manner according to established routes and schedules.
  • Inspected postal vehicles for defects prior to operation.
  • Collected payments for COD items, postage due, and other fees as required.
  • Reported any safety or security incidents encountered during the course of duty.
  • Assisted customers with inquiries regarding postal services and regulations.
  • Operated vehicle in accordance with applicable laws and regulations.
  • Provided excellent customer service while interacting with customers on route.
  • Ensured proper handling of fragile packages requiring special care.
  • Identified hazardous materials that may pose risk to public safety.
  • Adhered to all USPS policies and procedures related to delivering mail.
  • Loaded and unloaded trucks efficiently using appropriate equipment.
  • Verified accuracy of addresses before delivering mail or parcels.
  • Communicated effectively with supervisors regarding route progress or changes.
  • Followed established protocols for secure package delivery at customer locations.
  • Regularly monitored fuel levels in postal vehicle ensuring it never runs out of gas.
  • Sorted mail, arranging in delivery sequence for distribution.
  • Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Scanned labels on letters or parcels to confirm receipt.

Delivery Driver

GLS
Bellingham, WA
03.2020 - 12.2022
  • Inspecting vehicles for mechanical items and safety issues, and perform preventative maintenance when necessary.
  • Loading packages into the truck and ensuring they are secure for transport.
  • Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
  • Delivering packages in a timely manner while adhering to all traffic laws and regulations.
  • Providing customer service by answering questions, handling complaints, and resolving issues related to delivery services.
  • Following all safety protocols while operating a motor vehicle during deliveries.
  • Collecting payments for delivered goods when required.
  • Assisting with loading and unloading packages from trucks as needed.
  • Performing pre-trip inspections of assigned vehicles before starting routes.
  • Reporting accidents or incidents involving delivery personnel or company property immediately to supervisors or managers.
  • Ensuring compliance with local laws governing transportation of hazardous materials when applicable.
  • Identifying potential unsafe conditions such as icy roads or heavy traffic areas that could affect route times or safety.
  • Loaded and unloaded boxes and packages to move to and from vehicle.
  • Navigated route to customer locations using GPS maps.
  • Transported and safely delivered items to prevent damage or loss.
  • Logged package delivery time in system for proof of delivery and to close orders.
  • Requested signatures or followed touch-free delivery procedures.
  • Drove delivery truck or van to transport orders.

Dispatcher/Truck Driver/Safety Manager

Dedicated Services llc/ Kamway Transportation
Blaine, WA
09.2011 - 03.2020
  • Updated records of driver locations, delays, and cancellations.
  • Assigned drivers to appropriate routes based on customer needs.
  • Provided timely updates to customers regarding their orders or requests.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Resolved customer complaints related to service issues or delays.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Verified driver credentials prior to assigning them a route or task.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Ensured compliance with safety regulations and company policies.
  • Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
  • Interacted with local law enforcement agencies when responding to incidents in progress.
  • Participated in team meetings discussing changes in procedures or processes.
  • Scheduled loads according to priority and available equipment.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Reported delays, accidents or other traffic and transportation situations.
  • Investigated and resolved customer and vendor issues to retain business.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
  • Liaised with customers to provide logistics for drivers and coordinate delivery times.
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Documented services performed, operations information and dispatch details in system.
  • Advised personnel about accidents, weather conditions or other hazards.
  • Maintained current knowledge of personnel in field and completed deliveries or delays.
  • Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
  • Arranged for repairs to restore service and schedules.
  • Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
  • Managed personal driving time according to Hours of Service regulations.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Loaded, balanced and secured product to safely transport goods.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Read and interpreted maps to determine vehicle routes.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Retained valid proof of insurance and registration in vehicles.
  • Used ropes and blocks to safely secure cargo for transport.
  • Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
  • Obtained signatures needed to complete and process paperwork.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Processed shipment documents neatly and efficiently for each load.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Inspected vehicle and personally handled routine upkeep.
  • Reacted decisively and quickly to protect spoilage.
  • Increased inventory longevity, inspecting and repairing vehicles and emergency equipment to promote effective mechanical and safety usage.
  • Developed and implemented safety policies, procedures, and standards.
  • Conducted regular safety meetings for staff to ensure compliance with safety regulations.
  • Investigated incidents of injury or illness to determine root cause and corrective action plans.
  • Provided training on proper use of PPE and other safety protocols.
  • Ensured compliance with all applicable federal, state, local laws and regulations related to occupational health and safety.
  • Investigated accidents to identify causes and prevent future incidences.
  • Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.
  • Conducted trainings for company employees on safety initiatives to comply with federal regulations.
  • Conducted safety training or education programs to demonstrate use of safety equipment.
  • Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.

Education

Associate of Science - Computer Science

Charter College - Lancaster
Bellingham, WA
08-2011

Skills

  • Sorting and Delivery
  • Incident Reporting
  • Undeliverable Mail Handling
  • Postal Regulations
  • Route Navigation
  • Safe Driving
  • Mail Sorting
  • Mail Delivery
  • Load Balancing
  • Vehicle Maintenance
  • Observation
  • Hand-Eye Coordination
  • Prioritization
  • Data Entry
  • Service Coordination
  • Schedule Management
  • Driver Communication
  • Customer Relations
  • Dispatch Coordination
  • Database Management
  • Service Planning
  • Adjusting Routes
  • Dispatching Procedures
  • Customer Relationship Management
  • Coordinating Urgent Deliveries
  • Critical Thinker
  • Updating Logs
  • Database Updates
  • Geographical Knowledge
  • Training New Hires
  • Schedule Coordination
  • Stress Tolerance
  • Delivery Procedures
  • Crime Prevention
  • Community Policing
  • Patrol Procedures
  • Firearms Proficiency
  • Arrest Techniques
  • Traffic Laws
  • Traffic Direction
  • Report Writing
  • Felony Laws Knowledge
  • Defensive Tactics Training
  • Court Testimony
  • Defensive Driving Training
  • Exceptional Problem Solver
  • Criminal Law
  • Law Enforcement
  • Fingerprinting
  • Emergency Response

Affiliations

Love to work on my horse ranch and painting wenn off duty

Certification

  • Security License
  • Certified Law enforcement officer 1987-1996

References

References available upon request.

Timeline

Rural Carrier Associate

United States Postal Service, USPS
12.2022 - 12.2023

Delivery Driver

GLS
03.2020 - 12.2022

Dispatcher/Truck Driver/Safety Manager

Dedicated Services llc/ Kamway Transportation
09.2011 - 03.2020

Associate of Science - Computer Science

Charter College - Lancaster

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Russell Johnson