Dedicated professional with extensive experience at AARP/Bridging Communities, excelling in cleaning and sanitizing while fostering a responsible and dependable work ethic. Proven ability to enhance customer service through effective team collaboration and training, ensuring a safe and welcoming environment. Skilled in inventory management, optimizing supply usage to reduce costs.
Overview
29
29
years of professional experience
Work History
Custodian,Janitorial,Grounds Keeper
AARP/Bridgingcommunities
08.2023 - Current
Maintained cleanliness and organization of facilities to ensure a safe environment for staff and visitors.
Operated cleaning equipment effectively, including floor buffers and carpet extractors, to enhance sanitation efforts.
Assisted in inventory management by tracking cleaning supplies and notifying supervisors of low stock levels.
Collaborated with team members to implement efficient cleaning schedules, improving overall productivity.
Conducted routine inspections of assigned areas to identify maintenance needs and report issues promptly.
Trained new custodial staff on safety protocols and proper use of cleaning tools and chemicals.
Responded promptly to urgent cleaning requests, demonstrating adaptability in high-pressure situations.
Developed a system for organizing cleaning supplies, resulting in streamlined workflows and reduced downtime.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Peer Support Specialist
Detroit Rescue Mission Ministries
12.2020 - 10.2022
Facilitated peer support groups, promoting mental health awareness and emotional well-being.
Coordinated referrals to appropriate services, enhancing client access to resources.
Perfromed janitorial and custodial duties to ensure cleanliness and sanitary conditions of the building
Owner/Operator
C&R Diversified Services/Jani-King
06.2007 - 11.2009
Managed daily operations, ensuring efficient workflow and customer satisfaction.
Developed and implemented inventory management systems to reduce waste and optimize stock levels.
Trained and mentored staff on operational procedures and customer service best practices.
Streamlined scheduling processes, improving staff allocation and reducing labor costs.
Enhanced marketing strategies through social media engagement, increasing brand visibility and customer reach.
Oversaw financial management, including budgeting, expense tracking, and revenue analysis for profitability improvement.
Conducted regular performance evaluations to identify training needs and improve team effectiveness.
Janitorial Supervisor
Shellville Services
06.1996 - 09.2001
Supervised daily operations of janitorial staff, ensuring compliance with cleanliness standards.
Developed training programs for new hires, enhancing team efficiency and service quality.
Implemented inventory management systems to optimize supply usage and reduce costs.
Coordinated schedules and assignments for team members, improving workflow and productivity.
Conducted regular inspections to ensure adherence to safety regulations and maintenance protocols.
Resolved employee conflicts effectively, fostering a positive work environment and team cohesion.
Collaborated with facility management to identify areas for process improvement and operational enhancements.
Led health and safety meetings, promoting awareness of best practices among staff members.
Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
Education
Two Year Certificate Program - Climate Control Technology/heating And Cooling
Northwest Institute of Technology
Northwestern Highway Southfield,Mi.
03-2005
Two Year Certificate Program - Electronic Engineering Technology
National Institute of Technology
Livonia,Mi.
08-1982
Skills
Cleaning and sanitizing
Work independently
Responsible and dependable
Customer service
Timeline
Custodian,Janitorial,Grounds Keeper
AARP/Bridgingcommunities
08.2023 - Current
Peer Support Specialist
Detroit Rescue Mission Ministries
12.2020 - 10.2022
Owner/Operator
C&R Diversified Services/Jani-King
06.2007 - 11.2009
Janitorial Supervisor
Shellville Services
06.1996 - 09.2001
Two Year Certificate Program - Climate Control Technology/heating And Cooling
Northwest Institute of Technology
Two Year Certificate Program - Electronic Engineering Technology
VICE PRESIDENT–AARP Member Benefits, Products, Programs and Services at AARP and AARP SERVICES INC.VICE PRESIDENT–AARP Member Benefits, Products, Programs and Services at AARP and AARP SERVICES INC.