Russell Laurea
Lombard,IL
Summary
Every job I've started, I went in with the mindset of learn from the best and grow. In every position I worked I was able to get promotions in short periods of time. I was always a shy person but when I realized I liked sales and Marketing, I realized it was not that I was shy, It was I did not know how to properly communicate. Since then. Communication has been a focus in every Job I had whether it was sales and marketing or managing employees, In my current position communication is key in everything I do and I am constantly striving to work on how I communicate in every aspect or conversation, sales or dealing with disgruntled family members. I am looking to bring the skills I have and challenge myself again in a new company to grow and climb up the ranks.
Overview
11
11
years of professional experience
Work History
Admissions Director
Bella Terra Lombard
09.2021 - Current
- Coordinated with hospital liaisons to bring new patients to facility either from hospitals, community or other nursing homes.
- Coordinated room preparation between housekeeping, maintenance, Central Supply and nursing.
- Reviewed 30+ hospital referrals daily for possible new admissions and provided acceptance or denial.
- Reviewed new patient insurance or payer source to ensure facility will be paid.
- Coordinated with corporate office to collect or follow up on out standing accounts.
- Ensure patient understood facility contract before having them sing.
- Worked with corporate BOM to ensure insurances were being properly billed and up to date.
- Attended monthly accounts receivable meetings to have an overview of facility financial performance and address unpaid balances.
- Spear headed community Marketing and developed hospital and MD relationships.
- Brought in new patients to ensure monthly Census budget is met.
- Coordinated with family, patient and facility to ensure any issues or problems were resolved.
- Coordinated transfer of 25-30+ patients monthly.
- Worked with Corporate BOM in billing and insurance issues.
Director of Admissions
The Grove Of St. Charles.
01.2021 - 09.2021
- Coordinated with hospital liaisons to bring new patients to facility either from hospitals, community or other nursing homes.
- Coordinated room preparation between housekeeping, maintenance, Central Supply and nursing.
- Reviewed 20+ hospital referrals daily for possible new admissions and provided acceptance or denial.
- Reviewed new patient insurance or payer source to ensure facility will be paid.
- Coordinated with corporate office to collect or follow up on out standing accounts.
- Ensure patient understood facility contract before having them sing.
- Worked with corporate BOM to ensure insurances were being properly billed and up to date.
- Attended monthly accounts receivable meetings to have an overview of facility financial performance and address unpaid balances.
- Spear headed community Marketing and developed hospital and MD relationships.
Director of Guest Services
The Grove Of St. Charles
06.2020 - 01.2021
- Prepared rooms for new patients.
- Welcomed new patients and acted as advocate for new residents.
- Resolved patient and Patient family concerns.
- Assisted Admission Director with coordinating transfer of new patient's from Hospital/Facility to our facility.
- Ensured facility contracts were signed and submitted to corporate.
- Ensured patient's insurance or payer source was active and properly billed.
Assistant Administrator
Niles Nursing And Rehabilitation Center
01.2020 - 06.2020
- Oversaw 21+ department heads and multiple departments.
- Conducted daily morning meetings to address ongoing facility concerns and issues.
- Worked with HR to address employee complaints and payroll.
- Oversaw and directed department head tasks and ensure optimal department functionality.
- Dealt with IDPH and State facility surveys.
- Implemented new process for various departments.
- Coordinated with Social Service team to address and resolve patient and family concerns.
- Coordinated and schedule weekly maintenance for IT, equipment and electronic functions.
- Assisted facility Administrator to ensure proper facility function on a daily basis.
Scheduler
Niles Nursing And Rehabilitation Center
06.2015 - 01.2020
- Optimized and coordinated nursing schedule for 150 Nurses and CNA's between 5 nursing floors.
- Coordinated and scheduled escorts for patient appointments.
- Scheduled transportation for patient appointments.
- Coordinated and approved nursing staff vacation request and time cards.
- Coordinated daily schedule to ensure adequate staffing for nursing floors.
- Processed new employee applications and conducted initial interviews for new applicants
Central Supply Director
Niles Nursing And Rehabilitation Center
06.2014 - 06.2015
- Forecasted requirements and set reorder points to maintain optimal levels.
- Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
- Managed accurate files and implemented new organizational systems to improve traceability.
- Oversaw supply needs for 5 floor/ 295 patient facility.
- Oversaw monthly budget requirements.
- Coordinated invoice and payments to contracted suppliers and companies
- Maintained adequate stock on each of the 5 floors
- Oversaw equipment rentals and equipment function along with billing and invoice payments to equipment companies.
Therapy Coordinator/Sales Marketer
New Visions Home Health
03.2012 - 06.2014
- Coordinated PT/OT/ST for home health clients
- Scheduled weekly visits for 5+ contracted therapists
- Handled billing and payments to contracted therapist and therapy agencies.
- Weekly marketing visits to therapy agencies and MD offices.
- Established company relationship with visiting MDs.
- Compiled marketing and sales material.
Education
No Degree - Personal Trainer Certificate
National Personal Training Institue
Chicago, IL11.2009
High School Diploma -
Theodore Roosevelt High School
Chicago, IL06.2006
Skills
- High adaptability
- Organized
- Task Oriented
- Very willing learner If there is something I do not know I strive to learn if not on my on but from those who know more
- Willing to assist other co-workers and team members where I am able
- Strong listener As a long time sales and Marketer, I found the key is to listen first and speak less
- Strong customer service skills
- Attention to detail
- Prompt and deadline oriented
- Willing to do more than what I am expected to do
- Very Goal oriented
Accomplishments
- Record high census for my current facility since Legacy took over this facility in June of 2021
- 3 consecutive census goal and tasks bonuses since the start of bonus program in January 2022
Writing stories. Hoping to eventually write a Novel.
I disconnect from the daily stresses of life by writing. Whether its relationship advice, health and fitness advice or just writing stories in general. I am hoping one day I can write a book. We get scars when we get physically hurt or cut but we also get emotional and mental scars which I call life scars. As someone who has had my share of difficult times I feel those times left scars but those scars are reminders that I can always make it through.
Languages
Tagalog
Limited Working
Timeline
Admissions Director
Bella Terra Lombard
09.2021 - Current
Director of Admissions
The Grove Of St. Charles.
01.2021 - 09.2021
Director of Guest Services
The Grove Of St. Charles
06.2020 - 01.2021
Assistant Administrator
Niles Nursing And Rehabilitation Center
01.2020 - 06.2020
Scheduler
Niles Nursing And Rehabilitation Center
06.2015 - 01.2020
Central Supply Director
Niles Nursing And Rehabilitation Center
06.2014 - 06.2015
Therapy Coordinator/Sales Marketer
New Visions Home Health
03.2012 - 06.2014
No Degree - Personal Trainer Certificate
National Personal Training Institue
High School Diploma -
Theodore Roosevelt High School
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