Russell Mah
CA
Summary
Optimistic and dependable professional with a proven track record in retail. Skilled in efficient product handling, safety monitoring, and enhancing customer satisfaction. Ready to contribute expertise in creating a safe and inviting shopping atmosphere.
Overview
45
45
years of professional experience
Work History
Courtesy Clerk
Safeway
05.2007 - 01.2026
- Monitored expiration dates of products, ensuring compliance with safety standards.
- Supported cashiers by bagging groceries quickly and accurately during peak hours.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise and providing carryout services if requested.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Facilitated smooth transactions by returning misplaced or unwanted items to their appropriate locations within the store quickly and efficiently.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves, stockroom, or locked cabinets (e.g., liquor, detergent, healthcare items).
- Promoted a safe shopping environment through hourly monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
- Contributed to the reduction of waste by properly sorting recyclables, compost, and garbage according to company guidelines.
- Maintained clean and orderly checkout areas by emptying trash cans and wiping down surfaces.
- Keeping men's and women's restrooms clean and trash containers neat and not overflowing.
- Baling cardboard boxes for disposal
Stock Clerk and Cashier
Pharmensa
01.1981 - 11.2001
- Trained new staff on proper stocking procedures and safety protocols.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Improved product availability by swiftly restocking shelves and displays as needed.
- Aided in warehouse space optimization through strategic reorganization of stored products for easier access.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Conducted inventory and restocked items throughout day.
- Checked and pulled defective or expired products from shelves.
- Collaborated with team members to maintain a clean, organized, and safe work environment for all staff.
- Managed incoming shipments promptly, verifying contents against purchase orders to ensure accuracy and placing merchandise on shelves according to store layout.
- Followed orders precisely for correct items, sizes and quantities.
- Updated merchandise pricing to match new values and special promotional rates.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Moved heavy boxes using hand truck.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Swept or vacuumed floor at end of day after closing.
Education
Bachelor of Arts - Interior Design
San Francisco State University
San Francisco, CA05-1993
Skills
- Optimistic outlook
- Reliable commitment to tasks
- Implementation of bagging procedures
- Availability for varied schedules
- Efficient and courtesy
- Dependable and reliable
- Product rotation
- Cart collection
- Shelf replenishment
Timeline
Courtesy Clerk
Safeway
05.2007 - 01.2026
Stock Clerk and Cashier
Pharmensa
01.1981 - 11.2001
Bachelor of Arts - Interior Design
San Francisco State University