Russell Manuello
Saint James,NY
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
14
14
years of professional experience
Work History
Operations Manager
WSM Distributing
04.2017 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Retail Worker
IGA Grocery Store
03.2011 - 04.2018
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
BBA - Business Administration
Hofstra University
Hempstead, NY05-2018
Skills
- Marketing
- Production
- Performance reporting
- Health and safety compliance
- Incidents management
- Performance monitoring
- Client relations
- Interpersonal communication
- Team leadership
- MS office
- Inventory management
- Organizational management
- High-pressure environments
- Operations oversight
- Planning and implementation
- Contract negotiation
- Sales background
- Cost reduction strategies
- Workflow optimization
- Budgeting and cost control
- Quality assurance and control
- Business administration
- Staff training
- Operations management
- Staff retention
- Warehouse operations
- Inventory control
Languages
English
Native or Bilingual
Timeline
Operations Manager
WSM Distributing
04.2017 - Current
Retail Worker
IGA Grocery Store
03.2011 - 04.2018
BBA - Business Administration
Hofstra University
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