Russell Mathis
Newnan,GA
Summary
The first 14 years in operations, I have successfully managed, and opened two 100 million dollar Walmart stores. I have managed teams from 8 to 350.
Experienced Asset Protection Operations Coach with a demonstrated 19 year history of working in a high risk, high volume retail industry at several levels. Skilled in CCTV operation, Wicklander interrogation Certification, Microsoft Excel,Word,PowerPoint operations skilled. Dale Carnegie Certified, power lifting equipment trainer and certifier. Safety and Compliance Management. Manager over receiving and claims departments. Strong operational P&L Inventory Specialist. Associate degree in Culinary Arts Science. Partners with Newnan Police Department , Coweta County Sheriffs office and County Solicitors at all levels of City and County and State Court systems. I investigate internal loss and theft prevention. I have the ability to work with, train, and manage teams of every size. I create and manage a culture of safety to mitigate work place injury. I also investigate workplace injury claims and external injury claims with 100% evidence efficiency. I have a history and lifetime of high integrity and the personal drive to achieve goals and set new expectations. It have been my pleasure to work for the world’s largest retailer for the past 19 years untarnished and am highly respected among my Peers
Overview
20
20
years of professional experience
1
1
Certification
Work History
Asset Protection Operations Manager
Wal Mart
Hampton, GA
08.2016 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Developed and implemented operational procedures to ensure quality standards are met.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Supported accident investigations and prepared related paperwork.
Co-Manager/Assistant Manager
Walmart
Newnan, GA
12.2002 - 08.2016
- Maintained inventory levels by ordering supplies and tracking sales.
- Responsible for training and supervising staff, delegating tasks, and resolving customer complaints.
- Oversaw daily operations, maintenance and administration of various properties.
- Monitored daily operations to ensure efficient workflow.
- Ensured safety protocols were followed at all times.
- Resolved customer disputes in a professional manner while maintaining high levels of customer satisfaction.
- Minimized waste by employing specific expense-tracking and cost-control strategies.
- Facilitated communication between departments, ensuring timely completion of projects.
- Coordinated promotional events that increased brand awareness within the community.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality and conformance.
- Maintained up-to-date knowledge of company products and services.
Education
Associate of Applied Science - Culinary Arts Degree
The Art Institute of Atlanta
Atlanta, GA06-1994
Skills
- Business Development
- Inventory Management
- Health and Safety Compliance
- P&L Management
- Organizational Management
- Customer Retention
- Marketing
- Customer Service
- Quality Assurance Controls
- Retail Operations Management
- Customer Relationship Management (CRM)
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Operations Oversight
- Microsoft Office Expertise
- Schedule Management
- Troubleshooting and Problem Solving
- High-Pressure Environments
- Inventory Control
Certification
- Powerlifting Equipment Certified Trainer
- Dale Carnegie Professional Certified
- Wicklander-Zulawski Certified
- Certified Trainer
Timeline
Asset Protection Operations Manager
Wal Mart
08.2016 - Current
Co-Manager/Assistant Manager
Walmart
12.2002 - 08.2016
Associate of Applied Science - Culinary Arts Degree
The Art Institute of Atlanta
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