RUSSELL NICHOLI
Woodland,CA
Summary
Dedicated Immigration Services Assistant (ISA) who helps assist Immigration Services Officers to adjudicate those coming into the United States. Able to work effortlessly with our Clerical and Records team to execute the proper documentation for those who are on a need-to-know basis. Primarily focuses on the mail we receive from all over the world for those who are on track to becoming American Citizens.
Overview
6
6
years of professional experience
Work History
Immigration Services Assistant (40 Hrs/Full Time)
United States Citizenship and Immigration Services
01.2024 - Current
- Supporting adjudication officers at the Field Office by performing clerical tasks and application screenings.
- Able to create files and process Advance Military Parole in Place (MPIP) for military personnel.
- Process payments through pay.gov.
- Able to locate and send out all G-884 forms.
- Facilitating and scheduling monthly naturalization ceremonies (N-600) of between 15 to more than 500 applicants.
- Preparation, printing, sealing, and distribution of naturalization certificates and other secure forms.
- Serving the public and providing direct customer service to groups of and individual applicants
- Performing identity verification (IVT) prior to adjudication interviews.
- Directing and assisting applicants at naturalization ceremonies.
- Conducting comprehensive security checks in accordance with immigration laws and DHS policies and procedures.
- Updating systems and databases to reflect current and accurate information, as well as: CIS2, RAILS, ICMS, EOIR/IJ Grants, CIS updates and mismatches.
- Ability to receive, open, and deliver all files, including CARP cases, letters, packages to other agencies, the Field Office Director, Section Chiefs, other offices and officers.
- Ship files, RFEs, interfiling, and packages to other field offices throughout the country.
- Interacted with agencies such as ICE/ERO, HSI, OPLA, CBP, Immigration Court.
- Logged all daily mail, RC9999 files, ICE files, IJ Grant files via Excel.
- Used Pitney Bowes daily to stamp mail, all packages, certified mail, and collected data information.
- Handled N-400 Rejections on sending them out via certified mail.
- File auditing.
Teller (30-35 Hrs/Part Time)
Wells Fargo
01.2023 - 12.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Transportation Security Officer (40 Hrs/Full Time)
Transportation Security Administration, TSA
02.2019 - 10.2022
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Adhere to SOP (Standard Operating Procedure) whenever change was implemented.
- Entrusted to provide safety precautions to the traveling public.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
Education
Bachelor of Arts - Sociology In Law & Society
University of California - Davis
Davis, CA05.2026
Associate of Arts - Social Behavioral Sciences
Woodland Community College
Woodland, CA05.2024
Skills
- Microsoft Suite (Word, Excel, PowerPoint, Teams),
- Fast typing speed
- RAILS, STACKS, ICMS, CPMS, ELIS, ECN, NASS, CIS2, PCQS
- De-Escalation Techniques
- Policy Enforcement
- Security Equipment Operation
Timeline
Immigration Services Assistant (40 Hrs/Full Time)
United States Citizenship and Immigration Services
01.2024 - Current
Teller (30-35 Hrs/Part Time)
Wells Fargo
01.2023 - 12.2023
Transportation Security Officer (40 Hrs/Full Time)
Transportation Security Administration, TSA
02.2019 - 10.2022
Bachelor of Arts - Sociology In Law & Society
University of California - Davis
Associate of Arts - Social Behavioral Sciences
Woodland Community College
Similar Profiles
Laura KurtzubaLaura Kurtzuba
Program Specialist Status Verification Specialist at United States Citizenship and Immigration ServicesProgram Specialist Status Verification Specialist at United States Citizenship and Immigration Services
Margot NasonMargot Nason
Personnel Security Specialist at United States Citizenship and Immigration ServicesPersonnel Security Specialist at United States Citizenship and Immigration Services
STEVE HOENIGSTEVE HOENIG
FBI Joint Terrorism Task Force Member at United States Citizenship and Immigration ServicesFBI Joint Terrorism Task Force Member at United States Citizenship and Immigration Services
Sabika HashmatSabika Hashmat
General Office Clerk at United States Citizenship and Immigration ServicesGeneral Office Clerk at United States Citizenship and Immigration Services
Reimann RouseReimann Rouse
GIS Analyst at Shingle Springs Band of Miwok IndiansGIS Analyst at Shingle Springs Band of Miwok Indians