Russell Nichols
Norman,OK
Summary
Assisted teams in managing various tasks while maintaining a positive outlook. Supported colleagues by taking on additional responsibilities to achieve collective objectives.
Assisted teams in managing multiple projects with attention to detail. Supported organizational efforts to maintain high accuracy across tasks.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Inner Circle Autism Network
Moore, Oklahoma
09.2025 - Current
- Executed behavior intervention plans to enhance client development and achieve learning objectives.
- Facilitated collaboration among multidisciplinary teams to evaluate client progress and refine treatment strategies.
- Recorded daily session notes to monitor client behavior and responses to interventions.
- Facilitated training sessions for new staff on behavioral techniques and client interaction protocols.
- Facilitated therapeutic activities to enhance client social skills and emotional regulation.
- Oversaw monitoring of environmental factors influencing client behavior to enhance therapy space effectiveness.
- Delivered consistent feedback to supervisors on client progress and program effectiveness.
- Implemented reinforcement strategies, including token economies and behavior contracts, to promote positive behavior change.
- Mitigated maladaptive behavior escalation through effective de-escalation techniques, ensuring safety for staff and clients.
- Oversaw crisis management with professionalism, ensuring safety and adherence to protocols.
- Facilitated client interventions by reinforcing therapeutic alternatives and coping mechanisms.
- Cultivated strong relationships with clients and families to enhance trust and facilitate open communication.
- Leveraged technology tools to enhance data collection and analysis processes.
- Acquired specialized behavioral approaches to implement effective behavioral strategies.
- Contributed to collaborative team efforts to adapt services for evolving needs of children and families.
- Facilitated enhancement of client communication skills utilizing visual aids, social stories, and role-playing activities.
- Utilized software to accurately document patient information, progress notes, and treatment plans.
Delivery Driver
HD Supply Facilities Maintenance
Oklahoma City, OK
09.2019 - 08.2025
- Coordinated timely package deliveries to enhance customer satisfaction and operational efficiency.
- Facilitated timely completion of rush deliveries to meet urgent customer demands.
- Maintained safe driving practices in densely populated environments to prevent traffic violations.
- Followed oral and written instructions to facilitate accurate and efficient delivery processes.
- Managed truck loading and implemented securement techniques to prevent damage during transit.
- Maintained communication with dispatchers to facilitate timely updates on route adjustments and delivery timelines.
- Performed routine checks and maintenance on delivery vehicles to uphold safety standards and operational efficiency.
- Coordinated expedited delivery processes to fulfill customer requirements and enhance service reliability.
- Validated delivery contents against order forms to maintain operational integrity.
- Implemented corporate protocols to uphold confidentiality of company and customer information.
- Facilitated customer satisfaction through effective management of concerns, ensuring timely resolutions.
- Documented customer issues and damages during deliveries to enhance service quality and accountability.
- Followed established truck driving rules and company procedures to maintain safety standards during operations.
- Executed accurate completion of load paperwork and diligent logging in DOT-mandated log books to support operational integrity.
Specialty Assistant Store Manager
Home Depot
Norman, OK
03.2010 - 09.2019
- Assisted sales associates in grasping product specifications, sales incentives, and effective selling techniques. Supported team members in enhancing sales performance and contributing to store's annual revenue of 40 million dollars. Oversaw department services that consistently generated 15 million dollars in sales annually.
- Addressed customer concerns in collaboration with management to enhance customer satisfaction ratings.
- Oversaw opening and closing procedures to ensure compliance with operational standards.
- Assisted in conducting interviews to select qualified candidates. Supported training initiatives for staff associates to promote adherence to company policies and procedures.
- Streamlined payment processing for credit and debit transactions, ensuring accurate cash change returns.
- Cultivated strong customer relationships through timely and effective responses to service inquiries.
- Managed inventory accuracy by ensuring adherence to established monthly tolerance levels.
- Conducted thorough walkthroughs of store areas to identify and address operational challenges.
- Oversaw staff performance evaluations to enhance skill development and achieve daily objectives.
- Established and upheld safe and secure work environments for employees.
- Evaluated customer feedback and executed strategies to enhance customer experience.
- Cultivated and sustained robust vendor relationships to ensure timely product delivery.
- Fostered strong relationships with colleagues to enhance workplace morale.
- Established and executed performance targets to enhance employee engagement and foster organizational success.
- Utilized data and analytics to inform strategic decision-making and enhance business performance.
- Leveraged industry expertise and analytical skills to address customer concerns and enhance loyalty.
- Exhibited professionalism by effectively managing and resolving conflicts with dissatisfied or irate customers.
- Implemented waste reduction strategies to boost operational efficiency and sustainability.
- Oversaw recruitment, interviewing, and hiring processes to cultivate a high-performing team.
- Established and executed clear targets and objectives to improve team communication.
- Defined performance objectives for employees to drive strategic execution.
- Assessed and conveyed customer requirements to supply chain capacity and quality teams.
Education
High School Degree - Film And Video Production
Norman High School
Norman, OK05.2003
Associates Degree - Film And Video Production
Oklahoma Community College
Oklahoma City OklahomaSkills
- Applied knowledge of DOT regulations to support operational integrity and regulatory adherence
- Utilized commercial driving expertise to ensure timely and safe transportation of goods
- Managed documentation and logging paperwork to ensure compliance and accuracy
- Oversaw GPS and route planning initiatives to enhance operational efficiency Coordinated with stakeholders to implement effective navigation solutions Championed improvements in route optimization processes to elevate service delivery
- Developed and implemented safe driver training initiatives aimed at reducing accident rates
- Oversaw vehicle inspection processes to maintain safety and compliance across fleet operations Collaborated with maintenance teams to implement corrective actions based on inspection findings Championed adherence to industry regulations to enhance operational efficiency
- Oversaw delivery recordkeeping processes to enhance operational efficiency Coordinated with logistics teams to ensure timely updates on shipment progress Managed documentation systems to streamline information access
- Oversaw shipping and packaging operations to optimize efficiency and reduce delays Coordinated with logistics teams to ensure timely delivery of products Implemented best practices for packaging to enhance product safety during transit
- Performed meticulous cleaning of MVR data to maintain integrity and support regulatory requirements
- Implemented safety-conscious protocols to mitigate risks and ensure compliance
- Analyzed and organized routing logs to support network performance optimization
- Oversaw material transport operations to optimize efficiency and reduce delays Coordinated with suppliers and team members to ensure timely delivery of materials Managed logistics processes to enhance overall workflow
Affiliations
Francisco Marriquin HD Supply sales representative.
405-434-1051
Shannon Standefer district manager Home Depot Tulsa.
405-651-8325
Adam Parrish Home Depot Store Manager south Oklahoma City
405-990-0166
Certification
I’m a certified Registered Behavior Technician .
Timeline
Registered Behavior Technician
Inner Circle Autism Network
09.2025 - Current
Delivery Driver
HD Supply Facilities Maintenance
09.2019 - 08.2025
Specialty Assistant Store Manager
Home Depot
03.2010 - 09.2019
High School Degree - Film And Video Production
Norman High School
Associates Degree - Film And Video Production
Oklahoma Community College