Russell Nisperos
Tracy,CA
Summary
Dynamic Customer Service Representative with a proven track record at Walmart, excelling in resolving customer complaints and enhancing satisfaction. Skilled in active listening and critical thinking, I efficiently processed transactions and maintained inventory accuracy, contributing to a seamless shopping experience and fostering customer loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
06.2019 - 01.2020
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
- Maintained accurate product displays and inventory levels on the sales floor.
- Processed transactions quickly and accurately at point-of-sale terminals.
Education
GED -
Chabot College
Hayward, CAHigh School Diploma -
One Community High School
Tracy, CA06-2019
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Accomplishments
- Achieved through effectively helping with customers.
- Collaborated with team of 5 in the development of customer services.
- Documented and resolved issues which led to positive.
- Achieved excellent by introducing customer service softwares.
Certification
- Sales Essentials Certificate
Languages
English
Full Professional
Timeline
Customer Service Representative
Walmart
06.2019 - 01.2020
GED -
Chabot College
High School Diploma -
One Community High School