Russell Partridge

Taught servers to memorize menu ingredients and provide information on preparation methods.

• Trained new team members on restaurant procedures, menu items, and performance strategies.
• Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
• Monitored new server performance and offered continuous support throughout training period. Trained and mentored over 10 new personnel hired to fulfill various roles.

6Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.

• Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
• Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
• Verified signatures and checked medical charts for accuracy and completion.
• Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
• Reviewed patient charts to better understand health histories, diagnoses, and treatments.
• Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
• Assisted in training new staff on medical record processing and filing procedures.
• Maintained accuracy, completeness, and security for medical records and health information.
• Input data into computer programs and filing systems.
• Transcribed and entered patient medical information into electronic medical records systems.
• Trained and mentored junior coders to support growth and development and apply high-quality coding practices.
• Correctly coded and billed medical claims for various hospital and nursing facilities.
• Trained at least 6 new employees.

• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Managed budget implementations, employee evaluations, and contract details.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and implemented strategies to increase sales and profitability.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Interacted well with customers to build connections and nurture relationships.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Assisted in recruiting, hiring and training of team members.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Managed 10 to 20 employees on a daily basis.

• Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Obtained cash bank and stocked service bar to prepare for operation.
• Kept bar presentable and well-stocked to meet customer needs.
• Served high customer volumes during special events, nights, and weekends.
• Supervised food presentation and plating to enhance visual appeal.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
• Trained at least 5 bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Evaluated customer needs and feedback to drive product and service improvements.
• Supported creation of detailed, technical financial models to value potential acquisition targets.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Maintained database systems to track and analyze operational data.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Collected, arranged, and input information into database system.
• Conducted regular reviews of operations and identified areas for improvement.
• Devised and implemented processes and procedures to streamline operations.
• Generated reports detailing findings and recommendations.
• Educated staff on organizational mission and goals to help employees achieve success. Managed at least 10 to 20 employees on a daily basis.