Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Russell Quaid

Beaumont,CA

Summary

Accomplished Warehouse Manager at Western Pump, adept in space planning and workflow coordination, significantly optimizing processes. Proven track record in mentoring and enhancing team performance, alongside robust customer service and sales achievements. Expert in inventory management, ensuring compliance with safety standards. Demonstrates exceptional vendor relationship management and quality assurance skills.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Western Pump
10.2022 - Current
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Maintained accurate stocking levels, purchasing based on usage and industry trends.
  • Coordinated semi-annual warehouse inventories in two (2) warehouse buildings and technician rolling warehouses.
  • Interacted with customers, generating parts and equipment sales.

Service Technician

Western Pump
06.2008 - 10.2022
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Maintained current industry and manufacturer's certifications.

Outside Sales Representative

White Cap Construction Supply Inc.
05.2007 - 05.2008
  • Built strong client rapport to establish diversified network of connections.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Inside Sales Representative

Ferguson Enterprises LLC
01.2000 - 05.2007
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Answered customers' questions regarding products, prices, and availability.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.

Field Service Technician

Ecolab
11.1997 - 01.2000
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Operated hand tools and power equipment according to company safety procedures.
  • Discussed and recommended service options with customers and explained costs involved.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Performed site inspections and generated value added sales.

Engineman 3rd Class

Navy
11.1993 - 11.1997
  • Maintained clean, organized and safe engine rooms always ready for team and USCG inspections.
  • Operated or maintained off-loading liquid pumps or valves.
  • Performed or participated in emergency drills as required.
  • Completed frequent inspections, identified concerns and corrected problems independently.

Education

High School Diploma -

Centennial High School
Corona, CA
06.1993

Skills

  • Quality Assurance
  • Vendor Relationship Management
  • Workflow Coordination
  • Space Planning
  • Staff Management
  • Inventory Management
  • Mentoring and training
  • Customer Service and Sales

Certification

ICC UST Retrofit

ICC UST System Operator

ICC UST Service Technician

ICC Vapor Testing and Repair

ICC Install and Repair

Gilbarco Dispensing Systems

Gilbarco FlexPay IV

Gasboy Islander Prime

Gasboy AtlasX

Veeder-Root Automatic Tank Gauging

Red Jacket Submersible Pumping Systems

Franklin Fueling Submersible Pumping Systems

OSHA 30 Hour

First Aid and CPR

ALI Certified Lift Inspector

Champion Compressors

Graco PMG

Timeline

Warehouse Manager

Western Pump
10.2022 - Current

Service Technician

Western Pump
06.2008 - 10.2022

Outside Sales Representative

White Cap Construction Supply Inc.
05.2007 - 05.2008

Inside Sales Representative

Ferguson Enterprises LLC
01.2000 - 05.2007

Field Service Technician

Ecolab
11.1997 - 01.2000

Engineman 3rd Class

Navy
11.1993 - 11.1997

High School Diploma -

Centennial High School

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Russell Quaid