Russell Qualls
Business Administration
Chattanooga,Tn
Summary
Dynamic General Manager with over 10 years of experience in leadership and sales management. Proficient in recruiting, training, and supervising diverse teams to enhance operational efficiency. Successfully supervised multiple sales and service teams to exceed performance targets in previous roles. Proven ability to drive results and improve processes, bringing unique skills to create value at any organization.
Professional retail sales expert with strong track record in driving sales growth and enhancing customer experiences. Adept at fostering collaborative team environments and adapting to changing demands. Skilled in product knowledge, customer service, and sales techniques. Known for reliability, strategic thinking, and unwavering focus on achieving results.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Disabled, Disability
08.2017 - Current
- Sustained an injury in a motorcycle accident; currently back and able to work full time.
Sales Professional
Rooms to Go Furniture
01.2015 - 08.2017
- Guided guests in planning, designing, and purchasing furniture and accessories for home and office.
Sales Professional
Ashley Furniture
01.2013 - 01.2015
- Facilitated consultations with guests to strategize and select furniture and accessories for home and office.
Acting General Manager
American General Life & Accident Insurance Company
04.2009 - 12.2012
- Spearheaded the recruitment, hiring, training, and management of district office personnel.
- Oversaw three sales teams and two service teams, guaranteeing operational efficiency.
Sales and Staff Manager
Marinemax East Inc
01.2003 - 02.2009
- Orchestrated training and supervision of sales and administrative staff.
- Managed operations across parts, service, marina, fuel docks, and downtown transient docks.
Education
Certificate - Finance Management
Multiple Financial Services Companies
08.2017
Skills
- Sales expertise
- Resourceful
- Teamwork
- Store Management
- Staffing and Training
- Inventory Management
- Motivated
- Adaptability
- Leadership
- Financial Management
- Customer Service
- Objection handling
- Upselling and cross selling
- Closing techniques
- Customer relationship building
- Point of sale operation
Certification
- Licensed TN Life and A&H insurance professional
Languages
English
Full Professional
Timeline
Disabled, Disability
08.2017 - Current
Sales Professional
Rooms to Go Furniture
01.2015 - 08.2017
Sales Professional
Ashley Furniture
01.2013 - 01.2015
Acting General Manager
American General Life & Accident Insurance Company
04.2009 - 12.2012
Sales and Staff Manager
Marinemax East Inc
01.2003 - 02.2009
Certificate - Finance Management
Multiple Financial Services Companies
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