Summary
Overview
Work History
Education
Skills
Timeline
Generic

Russell Schoonmaker

GRAND RAPIDS

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Friendly Bartender with exceptional sales and customer skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Cookies
10.2023 - Current
  • Streamlined team workflows to enhance productivity and efficiency in daily operations.
  • Developed training programs for new staff to improve onboarding processes and team integration.
  • Analyzed operational data to identify trends and implement process improvements that increased overall performance.
  • Managed inventory control systems, optimizing stock levels and minimizing discrepancies in supply chain operations.
  • Facilitated communication between departments to align objectives and improve service delivery standards.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Counting and handling cashflow nightly while closing the store

Bartender

Roam
07.2022 - 10.2023
  • Followed strict recipes and drink measurements to minimize product used.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.

Bartender

Beacon
01.2021 - 08.2022
  • Followed strict recipes and drink measurements to minimize product used.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.

Server

San Chez A Tapas Bistro
07.2020 - 11.2021
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Materials Handler

Spectrum Health Medical Group
06.2019 - 08.2020
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented load shifting or damage by using bracing and strapping techniques.

Server

Olive Garden Restaurant
07.2017 - 06.2019
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Education

Associate of Science - Information Technology

Grand Rapids Community College

Skills

  • User interface design
  • Alcohol service management
  • Beverage industry knowledge
  • Employee onboarding and training
  • Sales proficiency
  • Money handling
  • Decision-making
  • Customer service

Timeline

Assistant Manager

Cookies
10.2023 - Current

Bartender

Roam
07.2022 - 10.2023

Bartender

Beacon
01.2021 - 08.2022

Server

San Chez A Tapas Bistro
07.2020 - 11.2021

Materials Handler

Spectrum Health Medical Group
06.2019 - 08.2020

Server

Olive Garden Restaurant
07.2017 - 06.2019

Associate of Science - Information Technology

Grand Rapids Community College

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