Russell Stephan
Farmington,PA
Overview
26
26
years of professional experience
Work History
HVAC Technician
Nemacolin Woodlands Resort
Farmington Pa.
10.2020 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
Maintenance Supervisor
Amore Property Management
Monroeville, PA
05.2014 - 10.2020
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised Number employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
Director of Engineering
Airport Marriott
Moon Township Pa.
04.2010 - 08.2020
- Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
- Developed and maintained positive relationships with key stakeholders, including clients, vendors, and internal teams.
- Developed high-performing engineering teams through strategic hiring, focused mentoring, and performance management initiatives.
- Designed and monitored project schedules and project manager assignments.
- Adhered to overall company business goals, meeting prescribed completion deadlines on Number% of projects.
- Evaluated emerging technologies to identify opportunities for integration into existing systems or develop innovative solutions.
- Ensured compliance with industry regulations through regular audits of systems, processes, and documentation efforts.
- Spearheaded research projects that led to the development of cutting-edge technologies translating into competitive advantages for the organization.
- Collaborated closely with sales teams to develop customized solutions that met client needs while driving revenue growth.
- Increased production capacity by upgrading equipment and optimizing process workflows.
- Built strong teams through selective recruitment and post-hire mentorship of junior engineers.
- Mentored junior engineers in best practices and provided ongoing guidance on professional development opportunities.
Locksmith
Stephan Safe and Lock
Pittsburgh, PA
02.2003 - 11.2008
- Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
- Used key cutting machines to duplicate or cut new keys.
- Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
- Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
- Gained expertise in working with various brands of locks including electronic keypads, deadbolts, padlocks, safe combinations among others.
- Assisted customers with selecting appropriate lock systems based on their specific requirements and preferences.
- Cut keys accurately using specialized equipment, ensuring precision fit and function for clients.
- Developed a loyal customer base through consistent delivery of high-quality service, professionalism, and attention to detail.
- Improved security for clients by installing and maintaining various types of lock systems.
- Enhanced client satisfaction by providing prompt, professional service in emergency situations.
Site Supervisor
Millennium Group
03.1999 - 06.2003
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Developed work schedules for team members to maximize shift coverage.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
Education
Hvac
Pittsburgh Technical Institute
PA05.2009
Timeline
HVAC Technician
Nemacolin Woodlands Resort
10.2020 - Current
Maintenance Supervisor
Amore Property Management
05.2014 - 10.2020
Director of Engineering
Airport Marriott
04.2010 - 08.2020
Locksmith
Stephan Safe and Lock
02.2003 - 11.2008
Site Supervisor
Millennium Group
03.1999 - 06.2003
Hvac
Pittsburgh Technical Institute