Russell Torrento
Warren
Summary
Brings valuable experience in addressing and resolving customer issues effectively. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Music Producer
Self-employeed
01.2021 - Current
- Collaborated with artists to understand their creative vision and ensure customer satisfaction.
- Actively Communicated with clients throughout the production process to ensure that client goals were met.
- Provided constructive feedback to artists during songwriting sessions.
Personal Trainer
Anytime Fitness
09.2020 - 09.2021
- Increased client retention through consistent communication, motivation, and support.
- Delivered personalized fitness programs tailored to the individual's goals, providing motivation and ongoing support.
- Provided exceptional customer service during client check-ins and when prospecting.
Front Desk Sales Associate
Powerhouse Gym
06.2017 - 06.2018
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.
Vehicle Porter
Mike Dorian Ford
06.2016 - 08.2016
- Ensured timely vehicle delivery by promptly transporting vehicles for customer pickup or service appointments.
- Enhanced customer satisfaction by conducting thorough pre-delivery inspections of vehicles and addressing any issues discovered.
- Promoted positive relationships with customers through friendly interactions during vehicle drop-off and pickup processes.
Education
Associate of Arts - General Studies
Macomb Community College
Warren, MI12-2022
Skills
- Critical thinking
- Data entry
- Active listening
- Problem resolution
- Computer proficiency
- Time management
- Interpersonal communication
Timeline
Music Producer
Self-employeed
01.2021 - Current
Personal Trainer
Anytime Fitness
09.2020 - 09.2021
Front Desk Sales Associate
Powerhouse Gym
06.2017 - 06.2018
Vehicle Porter
Mike Dorian Ford
06.2016 - 08.2016
Associate of Arts - General Studies
Macomb Community College
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