Russell Ybarra
Stockton,CA
Summary
Versatile and results-driven professional with extensive experience in customer service and sales, notably at Tracy Honda. Demonstrated ability to exceed sales targets through superior service and effective product demonstration, complemented by strong mechanical aptitude and first aid training. Skilled in fostering customer relationships and achieving goals with a proactive approach.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Xfinity
03.2025 - Current
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
Utility Operator 1
Lehigh Hanson Cement
08.2020 - Current
- Load Customer Semi Tankers quickly and efficiently.
- Inspected utility systems to confirm fully-functioning operation and to identify necessary repairs.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
Salesperson
Tracy Honda
06.2015 - Current
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Stayed current on company offerings and industry trends.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Internet Sales Manager
Tracy Ford
12.2014 - 06.2015
- Provided superior and individualized customer service.
- Responded to internet inquiries and phone calls in timely matter.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Internet Sales
Livermore Toyota
09.2014 - 12.2014
- Managed Internet sales leads by responding to inquiries, setting appointments and answering questions on Toyota products.
- Attained minimum performance of Internet sales ratio from inbound leads.
- Exceeded monthly sales targets and quotas consistently.
Internet Sales Manager
Tracy Honda
02.2009 - 09.2014
- Provided superior and individualized customer service.
- Responded to internet inquiries and phone calls in timely matter.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Internet Sales Manager
Tracy Nissan
03.2006 - 02.2009
- Provided superior and individualized customer service.
- Responded to internet inquiries and phone calls in timely matter.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Updated company website with deals and product packages.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate
Best Buy
09.2004 - 03.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Car Salesperson
Central Valley Nissan
02.2003 - 05.2004
- Met customers on lot and in showroom to discuss available vehicles and options.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Education
Certificate - Sterile Processor
Altamont Healtcare
Stockton, CA10-2025
No Degree - Criminal Justice, Accounting
San Joaquin Delta College
Stockton, CA06.2005
Skills
- First aid training
- Mechanical aptitude
- Hazardous chemicals handling
- Hazardous materials handling
Certification
- Licensed Sterile Processing Technician thru the CBSPD Board passed November 5th 2025
Timeline
Retail Sales Associate
Xfinity
03.2025 - Current
Utility Operator 1
Lehigh Hanson Cement
08.2020 - Current
Salesperson
Tracy Honda
06.2015 - Current
Internet Sales Manager
Tracy Ford
12.2014 - 06.2015
Internet Sales
Livermore Toyota
09.2014 - 12.2014
Internet Sales Manager
Tracy Honda
02.2009 - 09.2014
Internet Sales Manager
Tracy Nissan
03.2006 - 02.2009
Sales Associate
Best Buy
09.2004 - 03.2006
Car Salesperson
Central Valley Nissan
02.2003 - 05.2004
Certificate - Sterile Processor
Altamont Healtcare
No Degree - Criminal Justice, Accounting
San Joaquin Delta College