Summary
Overview
Work History
Education
Skills
Timeline
Generic

Russell B Connors

Kittery Point

Summary

Dynamic Sales Professional with a proven track record of building relationships. Successful in identifying opportunities for growth and forging strategic partnerships which in turn enhanced both client satisfaction and retention. Skilled in building effective teams and driving revenue growth while effectively mentoring those around him to achieve exceptional results.

Overview

26
26
years of professional experience

Work History

Vice President

FormatD
09.2017 - 07.2025
  • Analyzed market trends to inform decision-making and identify growth opportunities for the organization.
  • Cultivated strong relationships with key stakeholders, including customers and our brand partners to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of key projects, resulting in enhanced client satisfaction and retention.
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.

Senior Account Manager

Knoll
06.1999 - 09.2017
  • Led strategic distribution and target account initiatives to enhance our Brand, increase the mind share of our Dealer partners as well as amplify the critical value of our Client relationships and ultimately drive revenue growth.
  • Developed customized solutions to address unique client needs which in turn fostered and reinforced those long-term relationships.
  • Coordinated cross-functional teams to ensure seamless execution of client projects and services.
  • Analyzed market trends and competitor activities to identify opportunities for business expansion.
  • Mentored junior account managers, promoting best practices in client engagement and relationship building.
  • Developed long-lasting client relationships by providing exceptional customer service and support.
  • Enhanced communication between departments for more effective problem-solving and collaboration.
  • Boosted client satisfaction by effectively managing and resolving account issues.
  • Built relationships with customers as well as the business community to promote long term business growth.
  • Fostered lasting relationships with customers through effective communication and a timely response.
  • Achieved or exceeded company-defined sales quotas.

Education

No Degree - Business

Boston University
Boston, MA

Skills

  • Team leadership
  • Building effective partnerships
  • Decision-making
  • Critical thinking

Timeline

Vice President

FormatD
09.2017 - 07.2025

Senior Account Manager

Knoll
06.1999 - 09.2017

No Degree - Business

Boston University

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