Russell D. Jones II
Norwalk,IA
Summary
As a young business professional, I have a strong desire to make an impact and grow in my career. I possess excellent communication and interpersonal skills and am adept at working collaboratively in a team environment. I am also proficient in various software applications and can effectively use technology to improve business operations. With a passion for innovation and a drive for success, I am eager to contribute my skills and knowledge to the growth and success of any organization that's willing to give me an opportunity.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Resolux Group
05.2023 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Collaborated amongst multiple departments to maintain over 90% on time delivery.
- Assisted in budget planning and financial management for the department, maximizing resources while maintaining fiscal responsibility.
Account Executive
Express Logistics
10.2021 - 01.2023
- Executed 450+ call weekly to generate new business.
- Strengthened intercompany and customer relationships with proactive and collaborative approach to managing needs.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Serviced and negotiated accounts and proposed new solutions and services to maximize revenue.
- Stayed up-to-date on emerging industry trends to educate and revitalize accounts.
Associate Development Program
Garner Printing, An R.R. Donnelley Company
05.2019 - 09.2021
- Built and maintained professional relationships amongst company network and vendors.
- Conducted educational workshops around DEI to spearhead employee awareness on available tools and optimal strategies.
- Offered strategic feedback to direct ADP leadership teams in operational decision-making and long-term planning.
- Developed and implemented successful new business client's pursuit program.
- Anthony Iannarino Sales Accelerator training certification.
- Worked with vendors to customize courseware to accommodate business needs
Team Coordinator
Collins Aerospace Systems
01.2019 - 04.2019
- Delegated daily tasks, addressed team questions and resolved scheduling issues for 14-20 team members.
- Organized training programs for new hires, expediting their integration into the team''s processes and culture.
- Contributed to Value Stream Mapping and Continuous Improvement initiatives and implemented actionable solutions to correct recurring issues.
- Served as a liaison between the engineering department and team members to address concerns and facilitate problem-solving initiatives.
- Improved team collaboration with daily meetings, progress updates, and transparent communication.
- Member of Employee Relations Group.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
Human Resources Intern
Collins Aerospace Systems
06.2018 - 01.2019
- Improved office efficiency by effectively managing internal communications and correspondence.
- Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
- Improved overall employee satisfaction by assisting with benefits administration and addressing individual concerns promptly.
- Collaborated closely with HR specialists in crafting targeted job postings, screening resumes and scheduling interviews to fill positions with top talent.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Collaborated with multiple teams to coordinate company events.
Education
Bachelor of Arts - Business Administration, Human Resources
Grand View University
Des Moines, IA05.2019
Associate of Arts -
Iowa Western Community College
Council Bluffs, IA12.2017
Skills
- Relationship Building and Management
- High Emotional Intelligence
- Objectivity and Critical Thinking
- Decision-making Skills
- Intercultural Understanding
- Organizational and Time Management
- Written and Verbal Communication
- Data Analytics
- Adaptability
- Discretion
Timeline
Inside Sales Representative
Resolux Group
05.2023 - Current
Account Executive
Express Logistics
10.2021 - 01.2023
Associate Development Program
Garner Printing, An R.R. Donnelley Company
05.2019 - 09.2021
Team Coordinator
Collins Aerospace Systems
01.2019 - 04.2019
Human Resources Intern
Collins Aerospace Systems
06.2018 - 01.2019
Bachelor of Arts - Business Administration, Human Resources
Grand View University
Associate of Arts -
Iowa Western Community College
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