Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring projects meet safety regulations, policies and procedures.
Overview
13
13
years of professional experience
Work History
Jobsite Foreman
Pro Built Fabricators
04.2019 - Current
Reworked positions and workflow based on individual abilities and production targets.
Developed and implemented new procedures to increase productivity and constructiveness.
Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
Provided feedback to workers on job performance and safety procedures.
Monitored usage of supplies and materials to establish cost effective operations.
Interacted with employees to demonstrate high standards and mitigate issues effectively.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Farrier
Self-employed
11.2015 - Current
specializes in the hoof care of equine such as horses, ponies, mules, and donkeys.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Assisted with development of animal behavior modification plans.
Created schedules based on the horses needs.
Inspected the animals foot to determine course of action.
Informed and problem solved with equine owners.
Shift Supervisor
GoGreen International
09.2012 - 01.2015
Responded to and resolved customer questions and concerns.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Scheduled staff shifts to secure adequate coverage and productive workflows.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Conducted performance reviews and provided staff with feedback and guidance.
Enforced company policies and regulations with employees.
Regional Manager
Butch Franks Water Transfer
06.2010 - 12.2012
Developed vendor network of contacts to drive down costs and increase revenues.
Established and maintained operational standards for 5 locations.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Boosted brand growth by devising strategic network and marketing tactics.
Defined locations, dealers and investors to drive product sales and foster brand expansion.
Supervised staff to optimize brand expansion initiatives and productivity.
Introduced cost-saving initiatives to reduce losses and increase profit margin.