Russell P. Annamunthodoo
Jamaica,NY
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Porter, Security Guard
The Brookdale Hospital Medical Center
09.2022 - Current
- Performed the following the duties as a, :
- Sets up stocks and maintains work areas
- Monitors and maintains cleanliness, sanitation, and organization of assigned station and service areas
- Responsible for the upkeep of grounds, amenities, building exteriors and leasing office
- Parking Lots and other community buildings of multi-family residential grounds
- Performed the following duties as a Tour Bus Dispatcher:
- Very alert; extraordinary attention to detail, multi-tasking skills with ability to respond quickly to changes
- Able to quickly and efficiently keep buses arriving at their destination on time
- Oversaw and dispatched buses in a timely manner
- Conveyed important information in a clear, concise and authoritative manner
- Dispatched cabs to customers and kept records of all road-service calls
- Responsible for communicating with drivers on the road via phone, or two-way radio
- Helped drivers with problems and answered their questions
Security Guard
City Safe Partners Security
05.2022 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
Security Guard
Motivated Security
04.2022 - 05.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Porter
Luna Park Housing Corporation
10.2019 - 03.2022
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Cleaned and organized building areas as required.
- Maintained building exteriors for professional, clean presentation standards.
- Stored supplies safely and securely to prevent theft and damage.
Security Guard
Rochdale Village Public Safety
03.2019 - 09.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Security Guard
Clark Investigation and Security Service
05.2015 - 12.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
Education
High School Diploma -
Queens Academy/ Hillcrest High School
New York, NYSkills
- Criminal Investigations
- Document Preparation
- Safety and Security
- File and Records Management
- Emergency Response
- Standards of Excellence
- Security Operations Experience
- Crisis Situations
- Issue Identification
- Monitor CCTV
- Assertiveness
Timeline
Porter, Security Guard
The Brookdale Hospital Medical Center
09.2022 - Current
Security Guard
City Safe Partners Security
05.2022 - 09.2022
Security Guard
Motivated Security
04.2022 - 05.2022
Porter
Luna Park Housing Corporation
10.2019 - 03.2022
Security Guard
Rochdale Village Public Safety
03.2019 - 09.2019
Security Guard
Clark Investigation and Security Service
05.2015 - 12.2018
High School Diploma -
Queens Academy/ Hillcrest High School