Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Russhon Belin

Penns Grove,NJ

Summary

Dynamic professional with extensive experience in passenger logistics management at Uber and Hampton Inn By Hilton. Proven track record in service excellence and organized task scheduling, ensuring seamless guest experiences. Strong communication skills complemented by proficient navigation abilities, consistently resolving issues and enhancing customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Uber Driver

Uber
02.2017 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

Front Desk Agent

Hampton Inn By Hilton
09.2022 - 06.2024
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Limosuine Driver

Galaxy Coach
02.2019 - 08.2019
  • Vacuumed, cleaned and sanitized vehicles between customers.
  • Mapped efficient routes with minimal disruption to passengers or schedules.
  • Calculated bills, issued receipts and accepted payments.
  • Stowed passenger items with care and concern to avoid damage or displeasure with handling.

Education

Associate of Arts - Travel And Tourism

Betty Owens Secretarial School
New York
06-1991

High School Diploma -

Plainfield High School
Plainfield
06-1985

Skills

  • Organized Task Scheduling
  • Proficient Navigation Skills
  • Service Excellence
  • Passenger Logistics Management

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.

Certification

  • Customer Service Training Certificate - National Customer Service Association.
  • Chauffeur's License - New Jersey Department of Motor Vehicles.

Languages

English
Full Professional
Spanish
Elementary

Interests

  • Baking
  • Cooking
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • I like trying new recipes and food trends
  • Enjoy experimenting with different ingredients and flavors in the kitchen

Timeline

Front Desk Agent

Hampton Inn By Hilton
09.2022 - 06.2024

Limosuine Driver

Galaxy Coach
02.2019 - 08.2019

Uber Driver

Uber
02.2017 - Current

Associate of Arts - Travel And Tourism

Betty Owens Secretarial School

High School Diploma -

Plainfield High School

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Russhon Belin