RUSSIA BALL
Washington
Summary
Strategic communication planner with expertise in developing and executing communication strategies for digital media and emergency response. Manages websites and social media, authors press responses, and oversees media interviews. Crafts compelling stories that secure positive coverage and enhance reputation. Experienced in crisis communication and media relations, ensuring effective community engagement and transparency.
Overview
7
7
years of professional experience
8
8
Certifications
Work History
Security Officer
Adventist Healthcare Fort Washington Medical Center
Fort Washington
07.2024 - Current
- Enforced access control and identification policies to maintain a secure environment.
- Monitored facility access to ensure continuous safety and security.
- Patrolled medical facility to ensure safety for staff, patients, and visitors.
- Conducted regular facility patrols to deter security threats and enhance overall safety.
- Responded to emergencies and disturbances with appropriate crisis management strategies.
- Coordinated response efforts with police and emergency responders to effectively manage high-stress events.
- Assisted clinical staff with patient escorts and behavioral interventions, ensuring safety during critical situations.
- Prepared detailed incident reports in compliance with HIPAA and hospital regulations.
Public Information Officer
DC Department of Public Works
Washington
11.2022 - 07.2024
- Coordinated communication among leadership, media, and public to enhance transparency.
- Authored strategic press releases, interview talking points, and media responses.
- Developed press releases, public notices, and agency communication materials.
- Managed sensitive information while ensuring accurate and timely agency messaging.
- Collaborated with city officials on public information campaigns.
- Monitored media coverage and addressed inquiries to maintain positive public relations.
- Ensured ADA accessibility in public-facing documents.
- Conducted surveys to measure customer satisfaction with communication efforts.
Program Coordinator
DC Department of Public Works
Washington
09.2020 - 11.2022
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Coordinated program logistics and schedules for various community initiatives.
- Organized community events and activities to enhance involvement and raise awareness of initiatives.
- Facilitated workshops and meetings to enhance team collaboration and engagement.
- Collaborated with departments to align efforts and support organizational objectives.
- Assisted in developing program materials and presentations for training sessions.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Delegated tasks to staff and volunteers during organized events.
- Maintained program documentation to ensure compliance with organizational standards.
- Prepared reports and financial statements on program activities for management review and decision-making.
Parking Enforcement Officer
DC Department of Public Works
Washington
07.2019 - 09.2020
- Enforced District traffic and parking regulations to maintain compliance and promote public safety.
- Interpreted ADA requirements to ensure fair and equitable accessible parking enforcement.
- Prepared accurate incident and operational reports.
- Assisted citizens during citation disputes to foster understanding and resolve issues effectively.
Education
Constitutional Foundation Studies - AMERICAN GOVERNMENT
Harvard University EDX Online
02-2023
Contract Law - Law
Harvard University EDX Online
01-2023
Skills
- Security event management
- Access control
- Incident reporting
- Emergency planning
- ID verification
- De-escalation techniques
- Health compliance
- Labor relations
- HR procedures
- Training delivery
- Strategic leadership
- Data management
- Microsoft Office Suite
- Google Workspace
- MS Teams
- Zoom
- Webex
- Adobe PDF tools
- Social media tools
- Client interaction skills
Additional Information
Proficient in DC & Federal Leave Policies, ADA Compliance & Accommodations, Eligible for DC Government Employment, Available Immediately
Certification
BLS-AMERICAN HEART ASSOCIATION
Timeline
Security Officer
Adventist Healthcare Fort Washington Medical Center
07.2024 - Current
Public Information Officer
DC Department of Public Works
11.2022 - 07.2024
Program Coordinator
DC Department of Public Works
09.2020 - 11.2022
Parking Enforcement Officer
DC Department of Public Works
07.2019 - 09.2020
Constitutional Foundation Studies - AMERICAN GOVERNMENT
Harvard University EDX Online
Contract Law - Law
Harvard University EDX Online