Your Name
Summary
Professional Objective: Seeking to exhibit my excellent logistics problem solving and organizational skills, in addition to my Route Sales experience. Summary of Qualifications: Having in excess of twenty Seven years in the Route sales industry, I possess a myriad of skills that ultimately qualify me for this position. I continually strive for quality and optimizing my performance. I am tolerant and understanding, self- motivated and a strong team player with the ability to function independently. I am always seeking to learn and grow. I possess superior interpersonal skills and the proven ability to communicate effectively. I remain goal oriented. I am persistent and loyal. Key Career accomplishments include: Route Delivery Driver Organizing Retail accounts Quality Assurance and food production. Naca corporation Volunteer.
Overview
37
37
years of professional experience
Work History
Route Driver/Stocking Shelves/Inventory
Pepperidge Farms Route Driver
- Loaded [Product or Service] into truck and unloaded at customer site in alignment with established site procedures.
- Delivered customer orders and collected payments to keep accounts current.
- Developed solid connections with customers to promote products.
- Drove delivery vehicles [Number] miles to serve [Number] customers.
- Unloaded and reloaded delivery items.
- Promoted [Product or Service] at route locations to drive acquisition goals.
- Consulted with customers to gain feedback and improve deliveries.
- Conducted routine vehicle inspections, loaded trucks for delivery and picked up items for return.
- Drove truckloads to customer sites daily and completed proper paperwork.
- Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
Train Attendant
Brightline
08.2022 - Current
- Assisted passengers with limited mobility in navigating stairs, ramps and aisles.
- Controlled door access, opening and closing on time and maintaining safety.
- Responded to emergencies, providing first aid and CPR with speed and skill.
- Improved passenger comfort with special items, food distribution and proactive actions.
- Demonstrated safety procedures to passengers and answered questions about equipment use.
- Facilitated smooth loading and unloading of passengers by helping with individual and group issues.
- Helped passengers complete safe journeys by securing belts, locking down wheelchairs and stowing baggage in correct locations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Identified needs of customers promptly and efficiently.
Slot Supervisor
Eldorado Resorts, Inc.
11.2013 - 08.2022
- Cashed out employee tips and worked with slot technicians to pay out jackpots.
- Maximized customer satisfaction by controlling dealer actions and promoting consistent gaming environments.
- Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
- Monitored payment of hand-delivered jackpots to verify promptness.
- Smoothly oversaw efficient and accurate monetary transactions between house and customers.
- Performed minor repairs or made adjustments to slot machines to resolve machine tilts and coin jams.
- Surveilled slot machine areas of casino, checking for patron compliance with established gaming rules.
- Answered patron questions about gaming machine functionality and explained how to properly use devices.
- Moderated floor disputes to protect business assets and resolve customer service issues.
- Converted currency into requested combinations of bills and coins for patrons.
- Notified security department of identified or suspected illegal play activities and player behaviors.
- Compiled summary sheets for gaming events to record amounts wagered and paid for each shift.
- Evaluated workers' performance to write performance reviews.
- Responded to emergency situation to provide fire protection and first-aid assistance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Route Driver
U.S. Venture
06.1987 - 12.2012
- 5 643 Hohman Ave Apt #1
- Loaded [Product or Service] into truck and unloaded at customer site in alignment with established site procedures.
- Conducted routine vehicle inspections, loaded trucks for delivery and picked up items for return.
- Developed solid connections with customers to promote products.
- Promoted [Product or Service] at route locations to drive acquisition goals.
- Drove truckloads to customer sites daily and completed proper paperwork.
- Unloaded and reloaded delivery items.
- Consulted with customers to gain feedback and improve deliveries.
- Drove delivery vehicles [Number] miles to serve [Number] customers.
- Delivered customer orders and collected payments to keep accounts current.
- Maintained accurate recordkeeping of mileage, stops, orders and carton counts for daily routes.
- Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
- Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
Education
Oliver Harvey College
Chicago, IL06.1986
High School Diploma -
John Marshal Harlan High School
Chicago, IL06.1984
Diploma -
01.1984
Skills
- Customer service
- Planning & Organizing
- Relationship Building
- People Skills
Timeline
Train Attendant
Brightline
08.2022 - Current
Slot Supervisor
Eldorado Resorts, Inc.
11.2013 - 08.2022
Route Driver
U.S. Venture
06.1987 - 12.2012
Route Driver/Stocking Shelves/Inventory
Pepperidge Farms Route Driver
Oliver Harvey College
High School Diploma -
John Marshal Harlan High School
Diploma -
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