Rustin Dishman
Senoia,GA
Summary
Seasoned Store/General Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
I am seeking a position with a company that I can apply my broad skill set to make a difference, and assist in growing top line and bottom line revenue. I am skilled in all things business management, from people to numbers.
I have a strong skill set for systems, computer programs, profits and loss statements, budgeting, and overall I create a fun and enjoyable, yet successful work environment.
Overview
11
11
years of professional experience
Work History
Store Manager
The Guitar Center Company
10.2022 - Current
- Same as below in addition to:
- Revamped store conditions.
- Reintroduced a positive culture and maintained a strong morale with the team members.
- Grew several arms of the business to financial success that had previously not been achieved.
Store Manager
The Guitar Center Company
09.2019 - 10.2022
- Same as below in addition to:
- Managed a team of 50 employees
- Effectively managed the 4th largest revenue producing store in the entire company.
- Grew the business over 20% up comp during the pandemic.
- Piloted several new processes and procedures to enhance overall company growth.
Store Manager
The Guitar Center Company
05.2017 - 09.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Operations Manager
The Guitar Center Company
05.2016 - 05.2017
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Sales Manager
The Guitar Center Company
05.2015 - 05.2016
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Sales Associate
The Guitar Center Company
09.2013 - 05.2015
- Excelled in sales generation and provided customers with an exceptional experience tailored to fit their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
No Degree - Business Management
Kennesaw State University
Kennesaw, GASkills
- Sales Expertise
- Problem-Solving
- Operations Management
- Multitasking and Organization
- Customer Service Management
- Training and mentoring
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
- Recruitment and hiring
- Team Building and Leadership
- Certified Workplace Harassment Prevention
- Certified Safe Workplace Initiatives
Timeline
Store Manager
The Guitar Center Company
10.2022 - Current
Store Manager
The Guitar Center Company
09.2019 - 10.2022
Store Manager
The Guitar Center Company
05.2017 - 09.2019
Operations Manager
The Guitar Center Company
05.2016 - 05.2017
Sales Manager
The Guitar Center Company
05.2015 - 05.2016
Sales Associate
The Guitar Center Company
09.2013 - 05.2015
No Degree - Business Management
Kennesaw State University
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