Rusty Bazan
13260 Lincoln Avenue ,CA
Summary
Accomplished Assistant Manager with a proven track record at Ampm/Aura Management, enhancing operational efficiency and team performance. Excelled in staff development and operations management, significantly reducing discrepancies through meticulous cash handling and fostering a customer-focused environment. Demonstrates expertise in strategic planning and staff supervision, ensuring exceptional service and teamwork.
Overview
6
6
years of professional experience
Work History
2nd Assistant Manager
Aura Mangement
05.2022 - Current
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
- Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
- Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Shift Lead
Aura Management
03.2022 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Store Manager
Aura Management
08.2021 - 03.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Aura Management
02.2018 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
South Houston High School
South Houston, TXSkills
- Team motivation
- Customer service focus
- Money Handling
- Customer Relations
- Marketing knowledge
- Strategic Planning
- Staff Supervision
- Sales Reporting
- Staff Development
- Operations Management
Languages
Spanish
Native or Bilingual
Timeline
2nd Assistant Manager
Aura Mangement
05.2022 - Current
Shift Lead
Aura Management
03.2022 - 05.2022
Store Manager
Aura Management
08.2021 - 03.2022
Assistant Manager
Aura Management
02.2018 - 08.2021
South Houston High School
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