Summary
Overview
Work History
Education
Skills
Additional Attributes
Timeline
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Rusty Champeaux

Orlando,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience

Work History

Store Manager & Brand Management

Speedzone Performance LLC
04.2020 - Current
  • Facilitated day to day business
  • Building new business relations with manufacturers and distributors
  • Create, build content and marketing for our in-house SPDZ1 brand and Speedzone overall
  • Maintaining brand quality assurance for SPDZ1
  • Continue focus on brand exposure, expansion, and maintenance
  • Work and grow social media team to help continued growth of the brands content and digital marketing
  • Inside sales, creating clientele, expanding accounts and maintaining relationships.

Store Manager

Burton Snowboards
01.2018 - 03.2020
  • Provide a superior customer experience for all Burton guests
  • Support in daily operations (opening & closing the store) and achieving store sales
  • Ensuring all merchandise programs are fully implemented and executed; manage presentation in the store to create an exciting shopping environment that meets or exceeds customers’ expectations
  • Ensure all operational processes and policies are always followed and maintained
  • Coach, teach, train, and develop team employees to their maximum
  • Provide input to identify growth opportunities and competitive challenges directly to regional management
  • Comply with all Burton procedures in meeting sales goals and protecting company assets
  • Execute on both in-store and remote events to build our community, drive foot traffic into the store, invite new customers to the brand, and achieve sales targets
  • Create, facilitate and achieve weekly, monthly, quarterly, and yearly sales goals
  • Create, and maintain business operational budgets to maximize business growth.

Store Manager

The North Face
09.2013 - 01.2018
  • Sales Floor and Merchandising Management: - Maintains a leadership presence on the sales floor (as a role model for sales personnel)
  • Ensure that Assistant Manager and Supervisors are providing feedback to the associates on their customer care, selling skills and product knowledge during their manager on duty shifts
  • Ensure that the associates are engaged and able to service the customer in each ABM with both the product knowledge (features and benefits) and activity based knowledge to guide the customer through the purchase decision
  • Assist store personnel in achieving their sales goals through 'in the moment' coaching and goal setting
  • Hire, train, and coach employees in compliance with company policies and procedures
  • Manage the visual merchandising and visual standards
  • Develops and implements Seasonal Floor Plans with the visual merchandising team and implements changes on agreed upon dates
  • Communicates merchandise needs and opportunities to specific corporate office associates
  • Training and Coaching: - Provides training and feedback to the management team in the training of associates
  • Monitors and evaluates sales and product training program on a monthly basis
  • Develops a high level of product knowledge with all categories of merchandise by attending staff meetings and vendor presentations
  • Conducts store meetings at least once a month, each morning and at the beginning of each shift to communicate objectives, central information, and policies and procedures.

Assistant Store Manager

The North Face
08.2008 - 09.2013
  • Customer Service: Meeting and uncovering the customers’ needs effectively
  • Staff Development and Training: Implement in-store training programs, establishing and maintaining a team environment
  • Sales Development and Store Productivity: Coaches sales staff in providing efficient sales techniques utilizes store productivity reports to recognize selling successes and encourage sales development
  • Operations Management: Responsible for delivering quarterly Store Standard Reviews, tracking cash and inventory levels
  • Conducting Risk Management audits yearly, and keeping human resources up to date in-store
  • Communication: Conducting monthly staff meetings as well as weekly management meetings.

Store Manager

Fossil Inc.
06.2006 - 10.2007
  • Direct, promote, and coordinate through teamwork the stores operations to optimize outstanding customer service
  • Usage of analytical approaches to provide solutions to customer escalations
  • Monthly store meetings acknowledging the use of teamwork, product promotions, and customer service to increase overall revenue
  • Maintaining focus on customer service while multitasking employee management, store presentation, and communication with corporate office
  • Establish and communicate store goals and results to employees through morning store meetings before the day of business begins
  • Organized teamwork workshops to train management team and sales team on new customer service program “Welcome Home”
  • Facilitated hiring, training, and mentoring new and existing sales associates into management
  • Establishing and achieving store profitability, sales goal, and increasing the stores market share through regular sales efforts.

Education

Bachelor of Arts - Communication and Commerce

University of Central Florida
Orlando
01.2005

Skills

  • Partnership Building
  • Project Management
  • Business Leadership
  • Inventory Tracking and Management
  • Operations Management
  • P&L Management
  • Advertising and marketing
  • Outstanding communication skills

Additional Attributes

many computers applications and programs, using analytical approaches, Excellent teamwork and team building skills, Multitask while maintaining focus on overall goal, Highly motivated and innovative achiever with strong communication skills and organizational traits, Excellent interpersonal skills and quality management skills, Social media proficiency for brand exposure and expansion

Timeline

Store Manager & Brand Management

Speedzone Performance LLC
04.2020 - Current

Store Manager

Burton Snowboards
01.2018 - 03.2020

Store Manager

The North Face
09.2013 - 01.2018

Assistant Store Manager

The North Face
08.2008 - 09.2013

Store Manager

Fossil Inc.
06.2006 - 10.2007

Bachelor of Arts - Communication and Commerce

University of Central Florida

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