Hi, I’m
Rusty Fairchild
Clarksville,TN
Summary
Highly skilled Billing/AR Supervisor with professional experience in managing accounts receivable functions, leading teams and implementing financial strategies. Possess strong leadership skills with emphasis on process improvement and team development to enhance efficiency and productivity. Have demonstrated success in reducing outstanding receivables, improving cash flow, and fostering positive customer relationships.
Overview
20
years of professional experience
Work History
Veho Tech, Inc.Remote
Sr. Billing, AR Supervisor
07.2022 - 06.2024
Job overview
- Managed AR portfolios of over $15 Million by implementing appropriate collection strategies such as prioritizing by days past due and reporting to the President on a weekly basis
- Prepare and send statements to clients and respond to their inquiries
- Research and resolve and invoice/billing disputes with customers and/or sales team
- Develop intimate knowledge of accounts receivable/credit systems and maintain all records/reports
- Facilitate billing of invoices and credits to all clients on a weekly basis
- Assist and help ensure timely month-end and year-end close and assist in the annual audit; prepare monthly Accounts Receivable related accruals, journal entries and general ledger reconciliations
- Manage the incoming payments of accounts and apply to invoices/credits appropriately
- Work in tandem with the sales and IT team to onboard new customers including the customer setup, invoice preparation, etc
- Help establish proper documentation of processes and procedures within the AR/billing department
- Review contracts with customers to ensure accurate billing based on volume
- Provide backup in the AP department as needed
- Cash Applications.
Wilmar CorporationKent, WA
Credit Manager/Accounts Receivable
07.2019 - 06.2022
Job overview
- Manage credit risk and balance with domestic and international commercial opportunities and objectives with appropriate strategies and practices
- Manage past due accounts, preparing and communicating reconciliations and reports on high-risk accounts
- Facilitate actions for resolution in coordination with Sales team
- Develop and maintain an intimate knowledge of accounts receivable and credit systems
- Evaluate existing policies and procedures and make recommendations for improvement
- Assist and help ensure timely month-end and year-end close and assist in the annual audit; prepare monthly Accounts Receivable related accruals, journal entries and general ledger reconciliations
- Review and analyze ordering trends, daily sales orders and A/R balances for order release
- Create and manage the processing of manual billings, adjustments, cash application, check deposits, Proof of Delivery reconciliation, short pays, non-trade deductions and price discrepancy reconciliation
- Review and determine credit limits and payment terms on new domestic and international customer accounts
- Assure all customer supporting documents and files are maintained and up to date for domestic and international customers
- Track daily funding and pull necessary funds from the bank that are in factoring status
- Provide leadership and assist in the development and implementation of new systems, special projects/ initiatives and processes
- Establish departmental goals supporting company financial objectives and initiatives.
Odom CorporationBellevue, WA
Accounts Receivable Supervisor
09.2017 - 06.2019
Job overview
- Supervision of collections team consisting of 6 collectors managing $30 Million across 4 different states using 2 different systems
- Monitor team members’ accounts and ensure effective collections efforts are obtained and result in lower past due balance
- Ensure team member's accounts are following appropriate state liquor laws to protect our own license
- Collect on and manage a handful of the more difficult customers that need special attention
- Create and implement standard operating procedures and processes to help team members succeed across multiple areas of the business
- Work with sales team, cash app team, invoicing team, and admin team to research and resolve major issues from pricing to product quality
- Process daily allocations of credits to short paid or voided invoices as requested by collectors
- Research if necessary
- Track and advise, when necessary, in the collections and follow up of NSF checks received ensuring we receive funds in a timely manner
- Approve new customers for terms, by reviewing customer's credit history and other factors
- Month end procedures such as running statements, mailing/emailing them, ensure all credits and/or overpayments are applied, other duties as assigned
- Guide collectors in preparing final demands as well as when to send accounts to our 3rd party collections group.
Charlie’s ProduceSeattle, WA
Accounts Receivable Lead
08.2013 - 09.2017
Job overview
- Monitor company's Experian alerts and alert appropriate AR rep of issues
- Monitor 'watch list' of AR reps' accounts and work to find solutions to avoid collections
- Assist in cash application
- Provided superior customer service to clients while inquiring about receivables or resolving invoicing issues
- Managed AR portfolios of over $8 Million by implementing appropriate collection strategies such as prioritizing by days past due and reporting to the President on a weekly basis
- Effectively communicated with Sales, Account Managers, Credit, Financial Analysts, and other internal departments to resolve any billing issues
- Researched and determined reasons for delinquency and drive problem resolution in a timely manner while adhering to agreed upon Services Level Agreements
- Ensured compliance with company policies and procedures for credit and collections and drive timely collections of AR
- Lead on documenting standard operating procedures
- Weekly reporting of account statuses, as well as strategies to collect remaining balances and prevent delinquent accounts in the future.
Education
Central Washington University
Bachelor of Arts from Education
05-2005
Skills
- Invoice Processing
- Dispute Resolution
- Payment reconciliation
- Account updating
- Account Reconciliation
- Financial Reporting
- Payment Processing
- Microsoft Excel
- Credit card processing
- Wire Transfers
- Quickbooks
- Critical Thinking
- Microsoft Office
- Billing automation
- Invoice statements
- Accounts Receivable
- Aging report creation
- Customer Relations
- Staff Management
Timeline
Sr. Billing, AR Supervisor
Veho Tech, Inc.
07.2022 - 06.2024
Credit Manager/Accounts Receivable
Wilmar Corporation
07.2019 - 06.2022
Accounts Receivable Supervisor
Odom Corporation
09.2017 - 06.2019
Accounts Receivable Lead
Charlie’s Produce
08.2013 - 09.2017
Central Washington University
Bachelor of Arts from Education
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