Rusty Latham
Texarkana,AR
Summary
Knowledgeable in Telecommunications. I have a thorough understanding of voice and data system design. Stays up-to-date with all advances in the field. Is highly technical. Has a strong background in mathematics and engineering for fifteen years of experience in the field.
Overview
28
28
years of professional experience
Work History
Tire Builder
Goodyear Tire & Rubber
Texarkana, AR
10.2018 - Current
- Performed accurate startup and shutdown procedures to control wear on equipment and maintain personnel safety.
- Trimmed excess rubber and imperfections during retreading processes.
- Built semi-raw rubber treads onto buffed tire casings to prepare tires for vulcanization.
- Followed design specifications to complete accurate and speedy tire fabrication orders.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Completed inspections every 60 seconds and managed scheduled maintenance and emergency repairs.
Lineman
NewCom Networks
Texarkana, AR
08.2016 - 10.2018
- Strung cables between structures and lines from poles, towers, or trenches and pulled lines to proper tension.
- Set ground anchors and guying systems for utility poles.
- Complied with legal regulations and company procedures to achieve high-quality performance in safe working environment.
- Analyzed preparation documents to correctly set up installations at job sites.
- Measured pole attachments and completed proper fitting and construction according to NESC guidelines.
- Inspected and tested lines or cables, recording and analyzing test results to assess transmission characteristics and locate faults or malfunctions.
- Spotted NESC violations along proposed routes prior to construction.
- Read and interpreted CAD plans, prepared supplies and developed effective plan of action before beginning work.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Organized ongoing maintenance schedules to boost system performance.
- Hired and trained new Lineman workers to improve efficiency of department and cultivate productive work atmosphere.
Central Office Technician
Windstream
Texarkana, AR
01.2016 - 08.2016
- Provided consistent service by performing routine maintenance and repairs on circuits, cables and equipment.
- Performed nine installations of telecommunications equipment in eight hours.
- Observed safety protocols and security requirements.
- Recorded inventory counts of central office equipment.
- Responded to service requests during and after business hours.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Coordinated installation of new users and relocations of existing users.
- Set up networks and computers for business customers.
- Worked flexible hours; night, weekend, and holiday shifts.
Customer Service Technician
Windstream
Texarkana, AR
04.2005 - 01.2016
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Maintained up-to-date knowledge of product and service changes.
- Installed digital subscriber lines (DSL),modems, and setup drops.
- Spliced fiber and copper networks.
Line Assigner
Valor Telecommunications
Texarkana, Arkansas
04.2001 - 02.2005
- Programmed in telecom switch's such as GTD5, EWSD, 5ESS, DMS100, Dms10 and DCO.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Programmed in Calix-5, Cyan Z-21, Jupiter servers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Investigated and resolved customer inquiries and complaints quickly.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Emergency Medical Technician
US Army
Fort Leonard Wood, MO
03.1994 - 04.2001
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Executed stomach suction, airway management and heart monitoring to treat patients.
Education
No Degree - Small Engine Mechanics And Repair Technology
Texarkana Votech
TexarkanaNo Degree - Telecommunications
Texas A&M Health Science Center
College Station, TXAssociate of Science - Nursing
Fort Sam Houston
San Antonio, TXHigh School Diploma -
Genoa Central High School
Texarkana, AR05.1994
Skills
- Complex Problem-Solving
- Productivity Improvements
- Project Specifications
- Facility Inspections
- Scissor Lifts
- Materials Packing
- Hazardous Materials
- Compliance Issues
- Operational Reports
- Compliance Checks
Timeline
Tire Builder
Goodyear Tire & Rubber
10.2018 - Current
Lineman
NewCom Networks
08.2016 - 10.2018
Central Office Technician
Windstream
01.2016 - 08.2016
Customer Service Technician
Windstream
04.2005 - 01.2016
Line Assigner
Valor Telecommunications
04.2001 - 02.2005
Emergency Medical Technician
US Army
03.1994 - 04.2001
No Degree - Small Engine Mechanics And Repair Technology
Texarkana Votech
No Degree - Telecommunications
Texas A&M Health Science Center
Associate of Science - Nursing
Fort Sam Houston
High School Diploma -
Genoa Central High School
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