Rusty Mafield
Sparks,NV
Summary
Administrative Generalist with 10+ years of expert customer service skills and team leadership experience. Self-starter with adept skills in problem solving and being able to employ creative approaches to meet designated objectives. Excellent oral and written communication for different and diverse audiences
Overview
15
15
years of professional experience
Work History
Retail Manager
Sierra Gold Seafood
12.2019 - Current
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
- Handled purchasing and receiving inventory items for retail sales
Human Resource Specialist
USAF
04.2017 - 02.2019
- Implemented multiple military benefits programs and updated personnel records for 500 military members; secured personnel information
- Coached and mentored employees daily on new or existing policies and procedures; improved employee effectiveness
- Oversaw and executed 32 organizational events for 1500 Japanese employees; and US ensured positive us foreign relations
- Collected and presented personnel information to organizational leadership and staff; provided real time information for decision-making process.
Manager Operations Support and Logistics
USAF
12.2013 - 04.2017
- Led 4-man government purchasing and logistics team for 886 geographically separated units worldwide
- Developed purchasing guidance to improve standardization; overall processing time for purchase request decreased by 90%
- Solved logistics shipping deficiency; transferred bulk process facility to warehouse saving 256-man hours annually.
Embassy Administrative Specialist
USAF
04.2015 - 10.2015
- Protected and safeguarded sensitive and classified information and areas inside United States Embassy; ensured zero security breaches and 100% compliance with government security regulations
- Coordinated and collaborated with multiple federal agencies regarding embassy entry procedures
- Tracked and disseminated 140 higher headquarters tasks; ensured important company information was distributed to employees.
Knowledge Operator
USAF
08.2009 - 12.2013
- Trained 65 personnel on Microsoft SharePoint; increased communications and data flow through organization
- Performed annual review of base publications; Ensured the company was following the legal state and federal guidance
- Provided oversight for $100k postal service center contracts; Safeguarded mail distribution base wide.
Education
High School Diploma -
Washoe High School
Reno, NVNo Degree - Advanced Military Leadership Training
Non Commissioned Officer Academy
Montgomery, AL04.2017
No Degree - Military Leadership Training
Airman Leadership School
Spokane, WA06.2012
Skills
- Visual Merchandising
- Cash Management
- Customer Service
- Inventory Control
- Executive Support
- Technical Documentation
- Events Coordination
- Employee Supervision
- Staff Management
- Office Administration
- Program Oversight
- Information Management
- Attention to Detail
- Relationship Development
- Goal Setting
- Document Management
- Mail handling
- Administrative Support
- Business Development
- Personable and Approachable
- Documentation And Reporting
- Project Management
- MS Office
- Record preparation
- Recordkeeping and File Management
- Continuous Improvement
- Deadline Adherence
- Operations Management
- Multiple Priorities Management
- Decision-Making
- Time Management
- Multitasking
- Problem-solving abilities
- Interpersonal Communication
- Logistics Coordination
- Reliability
- Team building
- Organizational Skills
- Analytical Thinking
- Adaptability
Timeline
Retail Manager
Sierra Gold Seafood
12.2019 - Current
Human Resource Specialist
USAF
04.2017 - 02.2019
Embassy Administrative Specialist
USAF
04.2015 - 10.2015
Manager Operations Support and Logistics
USAF
12.2013 - 04.2017
Knowledge Operator
USAF
08.2009 - 12.2013
High School Diploma -
Washoe High School
No Degree - Advanced Military Leadership Training
Non Commissioned Officer Academy
No Degree - Military Leadership Training
Airman Leadership School
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